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Business Opportunity in New Franklin,Ohio
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Call Management Coordinator

Volt North Canton Full-Time
$13.00 - $14.00 / hour
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URL blocked - click to apply a leader in financial and retail automation software and hardware, in their Canton, Ohio office.

This is a temporary assignment with the possibility of converting to client's staff, depending on factors such as attendance and performance.

Details

Pay: $14.00

Hours: 2:30 PM to 11:00 PM , Thursday - Monday

Training the first week will be day shift, Monday - Friday

Duration: 12 months


Job Duties and Responsibilities

  • Scheduling Support to all branches of the business
  • Continuously monitoring real time operation of the Call Management System to ensure Service Level Agreement (SLA) is met
  • Interface with all departments to determine initial urgency and schedule properly.
  • Provide feedback to ensure business growth and participate in conference calls as required.
  • Assist in training

QUALIFICATIONS (Education, Experience, And Certifications)

  • Experience in customer service, call center, field service or high volume production scheduling required
  • Must be authorized to work in the U.S.
  • Must have strong communication skills both oral and written
  • Ability to use logic and understand business efficiency
  • Strong analytical and problem solving skills
  • Strong Microsoft Office skills and have the ability to learn new systems quickly

If this looks like a great job for you, APPLY NOW and call Phone number blocked - click to apply to follow up on your application. We look forward to speaking with you!

VOLT IS AN EQUAL OPPORTUNITY EMPLOYER

*Provide scheduling support to customers, Service Delivery Team Members, Field Associates and Management • Strong analytical, problem solving, typing, PC usage, communication & reporting skills

Skills required

Time Management
Administration
Data Entry
Accounting
Clerical Works
Caregiving
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Job ID: 182070

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Since 1950, Volt has provided clients of all sizes with the talented people they need to be successful. Our flexible staffing services and workforce management expertise makes us the first call for many of America’s most respected companies, which enables us to provide our employees with challenging, satisfying jobs in a wide range of industries and job classifications. Volt is an equal opportunity employer.

You deserve a job you love. Find yours at Volt.


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