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Float Member Service Representative

Westerra Credit Union • Denver, CO

Posted 2 months ago

Job Snapshot

Banking - Financial Services

Job Description

Processes member transactions, presents product options and assists in overall branch operations.  Provides floating teller coverage at various branch locations.  

Essential Functions: 

Processes member (and shared branch) account requests including deposits, cash withdrawals, transfers, teller checks, cashier’s checks, loan payments, account balances, loan advances, and account history. Maintains cash controls and balances drawer daily.  Consistently demonstrates the Westerra Way Experience. 

Provides information to members about credit union products and services, including savings options, rates, available loans, and convenience services, and opens additional accounts.  Meets minimum sales expectations as defined by the Incentive Compensation Plan. 

Ability to work a flexible schedule and travel between Credit Union branch locations as needed to support the teller line needs of the Credit Union. 

Other duties as needed or assigned 

Consistently demonstrates the Westerra Way Experience and complies with all policies and regulations 

Education Experience and Certification: 

High School Diploma or GED

Detail oriented with previous cash handling experience (preferred) 

Skills and Abilities: 

Must be sales focused and have sales aptitude

Member / Customer Service Skill

Basic Math Skills

Basic Computer Skills; Typing 30 wpm and 10 key by touch (preferred) 

Working Environment/Physical Requirements: 

Office environment

Works primarily at desk or standing

Travels to various Credit Union branch locations

Note:  This description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the position.

Job ID: westerracu-0008-1337
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