Create a Job Alert.
Enter your email below to save this search and receive job recommendations for similar positions.
Thank you.
We'll send jobs matching these to
You already suscribed to this job alert.
US
You’re being taken to an external site to apply.
Enter your email below to receive job recommendations for similar positions.
Client Tech Analyst I
Ascent Services Group
Norwood, OH
Contractor
Create Job Alert.
Get similar jobs sent to your email
Job: Client Tech Analyst
Location: Norwood, OH
Contract: 1 YR
Location: Norwood, OH
Contract: 1 YR
- Responsible for learning client relations, technical or operational aspects of our products to service client base and begins handling client calls and servicing client base.
- Answers inquiries from clients promptly and accurately, researching and escalating to other teams if needed.
- Observes and assists other internal CTA's to gain working knowledge of product, department procedure and dealership knowledge.
- Initiates and submits any critical client needs, program bugs, special program requests and product change requests to management for review.
- Modifies documents and coordinates implementation of appropriate customer support procedures.
- Maintains and provides support for other staff functions on special projects as needed.
- Completes personal and departmental assigned goals.
- Performs other related duties as assigned.
- 1- 3 years of experience in technical support
- Automotive Industry knowledge or experience is a plus
- NO BPA Documents required OR fingerprinting
- CompTIA certification or tech support background is a plus.
Recommended skills
Technical Support
Customer Support
Help us improve CareerBuilder by providing feedback about this job: Report this job
Report this Job
Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to our Trust and Site Security TeamJob ID: 21-01242
CareerBuilder TIP
For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.
By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.