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  • 104 West 5th Avenue
    Spokane, WA 99204

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Outpatient Patient Access Coordinator

Inland Northwest Behavioral Health • Spokane, WA

Posted 1 month ago

Job Snapshot

Full-Time
Healthcare - Health Services
Strategy - Planning

Job Description

LOVE WHAT YOU DO! It takes passion and dedication to meet the behavioral health needs of our community. In a joint effort with Providence Health & Services, Universal Health Services (UHS) is opening a 100-bed behavioral health hospital, located on the Providence Sacred Heart Medical Center campus. You have an exciting opportunity to join Inland Northwest Behavioral Health today and be a part of an extraordinary team, committed to making a difference in the lives of those in need. Bring your compassion, expertise, and enthusiasm for others and apply today. We are currently seeking a Patient Access Coordinator for the opening of our Spokane, Washington outpatient clinic.

The Patient Access Coordinator (PAC) is primarily responsible for answering and appropriately managing incoming telephone calls; scheduling patient assessments/appointments; creating and updating patient pre-registrations including verification of benefits and financial counseling; setting certain expectations for patients regarding their services, and responding to customers' information needs. The PAC is responsible for performing various administrative and clerical duties required to support these functions and, on an as-needed basis, may be required to perform other tasks. The PAC also collaborates with the Business Office and Utilization Review departments on various admission and billing related matters.

Job Requirements

MINIMUM QUALIFICATIONS

  • One year of related experience

  • BLS, First Aid, Handle with Care and Verbal De-Escalation training.

PREFERRED QUALIFICATIONS

  • Bachelor’s degree from an accredited college or university in social work, psychology, mental health, or a related field is preferred.

  • Two years working experience in a hospital, behavioral health, or medical setting.

Our dedication to an enthusiastic, knowledgeable, and service based culture allows us to provide valuable services that focus on the highest quality of patient care. Our compensation and competitive benefits package will support and enhance a lifelong career. Inland Northwest Behavioral Health offers an excellent time off plan, medical/dental/vision coverage, an employee assistance program, life and long term disability benefits, a 401(k) plan for full time and part time employees, and many additional perks.

The Hospital is conveniently located on the Providence Sacred Heart Medical Center Campus, where we will offer both inpatient and outpatient support services to communities throughout Eastern Washington and surrounding states.

One of the nation’s largest and most respected hospital management companies, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance. Steadily growing since its inception to an esteemed Fortune 500 corporation, UHS today has annual revenues of $10 billion and 83,000 employees. In 2018, UHS was recognized for the eighth consecutive year as one of the World’s Most Admired Companies by Fortune; and in 2017, ranked #276 on the Fortune 500, and listed #275 in Forbes inaugural ranking of America’s Top 500 Public Companies.

Take the next step in becoming a part of our growing team. EOE, m/f/d/v.

Job ID: 84632
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