Customer Service Leadership Trainee Starting from $20 to $25 per hour Opportunity for annual bonuses over $6,000
Milwaukee Branch 12355 Uline Way, Kenosha, WI 53144
Customer Service is the heartbeat of our company. We depend on our Call Center employees to serve our customers and fulfill our promise of reliability.
Training Hours: Monday - Friday, 9:30 AM to 6 PM 24/7 operation - Various shifts available with set schedules.
Uline is proud to operate as a drug-free workplace. All new hires must complete a pre-employment drug screening.
Manage and lead a team of customer service reps on a daily basis.
Participate in a rotational training program covering all aspects of customer service management.
Set goals and provide mentoring / coaching.
Perform quality monitoring on team members and provide feedback.
Audit department processes and identify areas for improvement.
Assist in the recruiting process to fill customer service positions.
Excel at verbal communications, listening, feedback, delegation, fostering teamwork and multi-tasking.
Strong track record of customer focused service and attention to detail.
Prior leadership / management experience is a plus.
Complete insurance coverage that includes medical, dental, vision and life insurance, Flexible Spending Accounts and wellness programs.
401(k) with 5% employer match.
Paid holidays and generous paid time off.
Bonus programs that include annual performance, sales goals and profit sharing.
Career advancement opportunities.
On-site café and outdoor patio.
First-class fitness center.
Beautifully maintained walking trails.
Free chair massages.
Numerous employee appreciation events throughout the year.
Opportunities for community involvement.
Voluntary opportunities for overtime.
Scholarship program for children of employees.
Uline is the leading distributor of shipping, industrial and packaging materials to businesses throughout North America. We're a family-owned company whose incredible service, huge inventory and quality products fuel our ongoing expansion and growth. We offer same-day shipping on over 37,500 products in our 812-page catalog and on our state-of-the-art e-commerce website.
Each resume submitted gets individually reviewed by our team and retained for 24 months in case a great opportunity opens for you to join our Uline family.
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Job ID: 3616BR
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