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Parenting Outreach Coordinator and Educator

Methodist Healthcare Ministries of South Texas, Inc. San Antonio, TX Full-Time
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Essential Duties:

Provides support and assistance to all aspects of MHM parenting programs, to include:  


  • Maintain relationships and interactive communication between Methodist Healthcare Ministries parenting programs and community health care facilities, social service providers, schools, legal systems, religious organizations, stakeholders and other agencies.
  • Represents the organization and MHM parenting programs with community and church leaders, social service providers, schools, city and public agencies.
  • Participate in program initiatives which support current parenting research, evidence-based practices and improved father engagement.
  • Provide professional presentations for stakeholders and the community with the primary goal of recruiting potential program participants.
  • Serve as the primary point of contact for incoming referrals and inquiries regarding MHM parenting programs.
  • Plan, organize, and teach patients utilizing evidence-based and evidence-informed education and interventions to meet program objectives and the needs of clients and their families.
  • Conduct parenting support groups using approved curriculum to educate clients, promote skill building, and improve patient outcomes while maintaining program fidelity, as needed for coverage purposes.
  • Conduct customized personal/in-home parenting education using approved curriculum and meet all essential requirements, as needed for coverage.
  • Teach and model the integration of faith and health with a holistic approach that recognizes the inter-relationship of mind, body, spirit and relationships with adult and parenting curriculum, as needed.   
  • Serve in the transition of existing parenting groups to self-sustaining support groups within the community and at United Methodist Churches, as needed.

  • Assist in curriculum development and process improvement plans to ensure all intended objectives and requirements are met.
  • Serve on interdisciplinary organizational teams, as required.
  • Serve as a coordinator on a wide variety of parenting events, such as field trips, quarterly socialization events, Parents as Teachers monthly group connections, community outreach, and other special events.


Under direction of parenting supervisor:

  • Develop and maintain effective working relationships with clients, service providers and families participating in MHM parenting programs.
  • Encourage clients to participate in community programs which appropriately address their specific needs, which may include, but is not limited to, religious/spiritual organizations.
  • Provide support during times of client concern and crisis regarding their families. 
  • The ability to perform interventions and motivational interviewing when needed, which may include prayer with clients.
  • Serve as a liaison between client and community agencies as needed, to improve health and wellness outcomes or to prevent clients and family members from harm.   
  • Make appropriate referrals to Methodist Healthcare Ministries social work, behavioral health, or other programs and organizations as needed and conduct follow up to ensure adequate service delivery using the integrated care model.
  • Facilitate groups to reinforce education aimed at improving parenting practices and reducing high risk parenting styles. 
  • Assist clients in identifying unhealthy parenting styles, beliefs and coping mechanisms and develop plans of action, such as distress tolerance, stress reduction, and relaxation to positively impact the well-being of self and their family unit for improved parenting outcomes. 
  • Provide care that clients understand and fits with their cultural background. 
  • Develop, promote, and maintain volunteer opportunities within the program.
  • Coordinate programming, meetings and events to include logistics, facilities, food, information, speakers and staying within the designated budget.
  • Maintain productivity expectations established by supervisor.
  • Responsible for the day-to-day operation of case flow, assessments, documentation and coordination of events. 
  • Develop and maintain a cumulative record for each patient receiving services using Nextgen and Penelope databases.
  • Maintain appropriate records and statistical data necessary to document the functions and activities of assigned job duties, to include weekly and monthly reports.
  • Participate in quality improvement initiatives.
  • Utilize standardized assessments, as well as, track and record measurable outcomes.
  • Participate in the peer group processes designed to foster personal, professional and spiritual development.
  • Give and receive professional support to and from the peer group and as part of reflective supervision.
  • Complete all required MHM trainings, including professional development and maintain all necessary certifications for programming.
  • Completes job duties under general supervision and guidance.
  • Follows written guidelines with no variance. 
  • Basic work with some complexity in determining between work elements.
  • Work is specific in scope but may be comprised of multiple processes.
  • Other job duties as assigned.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

Bachelor’s degree in Sociology, Social Work, Psychology, Counseling, Education, Special Education or related field from an accredited college or university. Two years’ experience working with program implementation, parenting education or early childhood/elementary education preferred.  Demonstrated ability to conduct personal home visits, facilitate and teach parenting support groups, supervise volunteers, establish appropriate community contacts and coordination of events preferred. 

Certificates, Licenses, Registrations:

Must be able to complete and maintain certification in all parenting curriculums within 18 months of hire date, to include Practical Parenting Education, Infant Message, Meld, Parents as Teachers, Nurturing Program and Living Compass.  As job assignment requires, obtains licenses/certifications related to specific program activities, such as First Aid Certification, CPR Certification, Child Protection Training, Facilitation Training, Motivational Interviewing Training, Cultural Sensitivity Training, ACE’s, Trauma Informed Care, ASQ-3, ASQ-SE, LSP.

Language Skills:

Ability to read, analyze, and interpret various parenting and program curriculum, general business periodicals, professional journals, technical procedures or government regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.  Fluent in English and Spanish preferred. 

Mathematical Skills:

Ability to add, subtract, multiply, and divide in all units of measurement, using whole numbers, common fractions, and decimals. Should be able to compute rate, ratio, and percentage and to draw and interpret graphs.

Ability to apply general mathematical concepts as they relate to such tasks as, process optimization, determination of test reliability and validity, statistical analysis, correlation techniques, and cost analysis.

Reasoning Ability:

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in written, oral, mathematical, diagram or schedule form.

Ability to apply common sense understanding to carry out instructions and deal with problems involving abstract and concrete variables and perform work independently and with general supervision.

Computer Skills:

Demonstrates working knowledge of the Internet, Outlook, PowerPoint, Word and Excel applications.  Experience working with electronic health records and/or client data management systems preferred.  Ability to efficiently document in electronic health records.


Ability to drive and have access to a vehicle; maintain valid driver’s license and auto liability insurance.  Frequent in-town travel required, up to 50% of the time. Limited regional or out of state travel required.

Work Environment and Physical Demands:

  • Required to conduct home visits
  • Subject to additional background checks
  • Some work duties will be performed at secure correctional and/or treatment facilities
  • Evening and/or weekend work required for programming
  • May be required to provide childcare assistance if needed
    The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job and direct service, the team member will be exposed to office, residential and off-site locations, which may also house incarcerated individuals.  The position frequently requires sitting, standing, and walking, as well as, bending, stooping, reaching, kneeling, crouching, pulling and pushing. Must be able to lift and maneuver at least 40 pounds.


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