Create a Job Alert.

Enter your email below to save this search and receive job recommendations for similar positions.
Thank you. We'll send jobs matching these to
You already suscribed to this job alert.
No Thanks
What job do you want?

Customer Service Representative job in Lincoln at Robert Half

Create Job Alert.

Get similar jobs sent to your email

Apply to this job.
Think you're the perfect candidate?
Apply Now

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.
Customer Service Representative at Robert Half

Customer Service Representative

Robert Half Lincoln, NE Full-Time
$15.00 - $17.00 / hour
Apply Now

Create Job Alert.

Get similar jobs sent to your email

Ref ID: 02500-0011716905

Classification: Billing Clerk

Compensation: $15.00 to $17.00 hourly

We have a wonderful Customer Service Representative role available with a fantastic company locally owned and based in Lincoln, NE. You will provide a high level of personalized service to achieve and exceed standards including building and maintaining sustainable relationships with our clients customers. If this is a role for you please feel free to apply!


  • being available and engaged during assigned work hours to ensure the highest level of customer satisfaction;
  • meeting and exceeding established qualitative standards;
  • identifying customers’ needs, clarifying information, researching every issue and provide solutions, status and/or alternatives;
  • working with difficult customers to resolve issues; and
  • maintaining a high level of engagement, positive attitude and professional appearance at all times.
  • meeting and exceeding established individual and department quantitative standards;
  • providing comprehensive records on all interactions as information is received;
  • taking advantage of up-selling opportunities whenever they arise;
  • understanding policy coverage; and
  • having a strong knowledge of company products, processes and procedures.
  • assisting as needed within the customer connections department;
  • assisting with process improvement planning and implementation;
  • assisting with and participating in team functions and events for the customer connections department;
  • assisting in special projects and other related duties as requested; and
  • serving as a member of various committees and implementation teams.
  • Four to six years of customer support experience.
  • Associate degree in business or related field or equivalent
  • Strong verbal and written communication skills.
  • Strong listening skills.
  • Familiarity with ACD telephone systems and practices preferred.
  • Customer focus and adaptability to different personality types.
  • Ability to set and manipulate priorities and manage time effectively.
  • Word processing and spreadsheet software proficiency required.
  • Talent required in values, work intensity, achiever, positivity, resourcefulness, command, persuasion, relationship-extension, and exactness.

Robert Half Finance & Accounting matches skilled professionals with remote or on-site jobs in accounting, bookkeeping, finance, audit, taxation and more on a full-time basis. Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was No. 1 on Forbes’ annual ranking of America’s Best Professional Recruiting Firms.

Questions? Call your local office at

. All applicants applying for U.S. job openings must be legally authorized to work in the United States.

© 2020 Robert Half Finance & Accounting. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (

Recommended Skills

Active Listening
Customer Satisfaction
Selling Techniques
Apply to this job.
Think you're the perfect candidate?
Apply Now

Help us improve CareerBuilder by providing feedback about this job: Report this job

Report this Job

Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to our Trust and Site Security Team

Job ID: 02500-0011716905

CareerBuilder TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.