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Customer Service Representative

Beacon Hill Staffing Group, LLC Boston Full-Time
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Our client, a luxury brand travel agency in Boston, is seeking five Temporary to Hire Customer Service Representatives to join their team. In this role you will be the first point of contact for guests and travel agents to reserve their trip, deliver an accurate and exceptional guest experience either over the phone or via email, and enjoy talking and selling luxury travel destinations to potential customers. The ideal candidate must have two years of customer service and or hospitality experience, experience in travel is preferred, as well as, competent computer skills. Additionally, you must have a drive for delivering excellent guest experience, exceptional problem solving skills, strong attention to detail, be able to juggle multiple tasks in a timely manner , and participate in and adapt to an ever-changing environment. This role consists of a Monday through Friday schedule, with shifts from 9am till 5pm, 9:30am till 5:30pm or 10am-6pm and can pay up to 17 an hour depending on skills and experience.

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

URL blocked - click to apply
URL blocked - click to apply
Company Profile:

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands provide direct hire, executive search, temporary staffing, contract consulting and temp/contract-to-hire solutions to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Pharma and Beacon Hill Technologies by visiting URL blocked - click to apply.

We look forward to working with you.

Beacon Hill. Employing the Future (TM)

 

Skills required

Customer Service
Operate Cash Register
Identify Customer Need
Resolve Customer Issue
Retention Management
Help Customer
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Job ID: A1165864AF

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About Beacon Hill Staffing Group

Founded by industry leaders to set a new standard in search, career placement, and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands provide direct hire, executive search, temporary staffing, contract consulting and temp/contract-to-hire solutions to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.

View the full profile