Create a Job Alert.

Enter your email below to save this search and receive job recommendations for similar positions.
Thank you. We'll send jobs matching these to
You already suscribed to this job alert.
No Thanks
US
What job do you want?

Customer Service Representative and Local Dispatcher job in Wichita at Safelite AutoGlass

Create Job Alert.

Get similar jobs sent to your email

Apply to this job.
Think you're the perfect candidate?
Apply on company site

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.
Customer Service Representative and Local Dispatcher at Safelite AutoGlass

Customer Service Representative and Local Dispatcher

Safelite AutoGlass Wichita, KS Full-Time
Apply on company site

Create Job Alert.

Get similar jobs sent to your email

This organized and energetic role delights internal and external customers with a Service Mindset, Can-do Attitude and Caring Heart -- delivering a seamless and memorable experience during every interaction.

Find a career. Gain a family.

Safelite will be unlike any place you've ever worked. (This won't be just the daily grind!) You'll join caring and passionate teams that collaborate to make a difference, deliver extraordinary results and bring unexpected happiness. Every day. Your effort, heart and creative ideas will be valued and rewarded. And we care about your well-being. So, we'll strive to give you what you need to be happy at work and at home.

ESSENTIAL ACTIVITIES:

  • Warmly welcomes in-shop customers, while applying a Customer Driven approach when handling incoming calls, e-mails and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale and same-day reschedules/cancellations.
  • Proactively resolves customer concerns quickly and efficiently -- without breaking a sweat -- often coming up with creative solutions.
  • Breezes happily through administrative tasks such as handling buyouts, invoices work orders, managing deleted work orders and processing credit memos and rebills.
  • Eagerly reviews orders from the national contact center, and handles dealer part orders and special accounts.
  • Keeps all the moving parts running smoothly by confirming and completing work order information, including insurance verification, additional parts and missing information.

REQUIREMENTS:

  • 1-3 years telephone operations or business administration experience required
  • High School diploma or equivalent required
  • Knowledge of customer service and administrative protocols
  • Ability to provide world class customer service
  • Ability to adjust and respond to a fast-paced operation
  • Skilled in various customer service arenas, with experience in a contact center setting
  • Ability to travel up to 10%

Apply now!

We're known as an auto glass company. That's the focus of what we do. But we're much more -- we're a growing and evolving service brand. And what really makes us unique is our people. Because at our core, we're a People Powered organization -- and our people come first and our culture matters. We'll help you find a fulfilling career path and encourage you to have a life. Let us be the best place you'll ever work.

Learn more.

 

Recommended skills

Wholesaling
Positive Attitude
Administration
Customer Service
Fax
Memos
Apply to this job.
Think you're the perfect candidate?
Apply on company site

Help us improve CareerBuilder by providing feedback about this job: Report this job

Report this Job

Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to our Trust and Site Security Team

Job ID: 20-2627

CareerBuilder TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.