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Customer Service

Aerotek • Benton Harbor, MI

Posted 21 days ago

Job Snapshot

$10.00 - $11.00 /Hour
Consumer Products, Retail, Telecommunications
Customer Service, Entry Level, Professional Services


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Job Description

Aerotek is currently hiring for Customer Service Reps for our largest client in the Benton Harbor MI, area.

Our Team will be working out of a call center environment; responsible for fielding inbound calls from customers of our client's products.

Customer Service Representatives will be responsible for providing website navigation support, updating customer's accounts, and providing insight to each customer's individual need.

Customer Service Representatives interact directly with customers primarily inbound but with some outbound via telephone and computer technology. The representative is responsible for answering all phone calls within the workday to assist customers with troubleshooting.

Understand and use of basic phone etiquette, reporting adverse events, dependability and reliability in regards to reporting to work on time and give sufficient notice of absences known in advance.

Candidates must have open availability, shifts are based on availability.

About Aerotek:

Our people are everything. As a Best of Staffing® Client and Talent leader, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email accommodation@aerotek .com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
Job ID: 6248162
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