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Territory Account Executive - Fort Smith, AR

Quest Diagnostics Fort Smith, AR Full-Time
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We Provide Solutions.  Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It’s about providing clarity and hope.

In Sales you will work for the world leader in the industry, with a career where you can expand your skills and knowledge. You’ll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve.

At Quest, our Sales Teams are often the public face of our organization. As a result we make every effort to support and develop their skills. Working across a strong customer base, you’ll find you have the flexibility and autonomy to structure your days while having the confidence that comes from promoting a well-recognized and trusted brand. With lots of opportunities for repeat business and referrals, we also offer outstanding support, plus great pay and benefits.

The Territory Account Executive is responsible for managing and growing a book of business in hospital and physician accounts; identifies important stakeholders within the hospital/physician office environment that are decision makers for testing services; provide continuing education to existing customers and manages customer relationships; executes regional and national marketing strategies within the hospital ecosystem to key decision makers; has call point ownership of key hospital and physician accounts in a specified geography.


  • Drive sales of hospital accounts through targeting prospective markets, accounts and departments to secure the business
  • Drive sales in physician accounts through pre-call planning, post- call analysis and consistent follow-up
  • Builds relationships at multiple levels within the account, with internal support positions and with operations to maximize efficiency of processes.
  • Participate with regional leadership in developing plans for increasing volume and profitability in hospital and physician accounts
  • Provide immediate support for less complex issues
  • Educate new hospital and physician accounts on all processes and procedures to ensure accurate and timely transactions
  • Implements fee increases or price changes
  • Leverage all tools and resources (including data, sales portal, target lists; Marketing Department, Laboratory resources, and regional resources as needed)
  • Maintain a breadth of knowledge of all connectivity products  (i.e., Care 360, e-orders, e-prescribe)
  • Prepare and present proposals and bids to relevant customers in the hospital and physician environment
  • Ensure compliance with company policies and government regulations
  • Complete all administrative tasks thoroughly and promptly
  • Provide overall support and expertise to new & existing accounts
  • Increase discretionary business through insurance access
  • Partner with and notify Hybrid Service Representative on complex issues or when face-to-face or extensive service is required (if applicable)
  • Provide immediate support for less complex issues


  • Bachelor’s degree in Business, Marketing or Life Sciences


  • Knowledge of Healthcare Industry and general economics of business
  • Ability to develop and sustain strong customer relationships; strong planning and organizational skills
  • Excellent oral and written communication and presentation skills
  • Solid PC skill including Microsoft Software


  • Five years of experience in medical sales

Special Requirements:

  • Candidate must have residency in close proximity of territory.
  • A valid driver’s license
  • A motor vehicle record in good standing
  • Must be able to travel to training for extended periods of time (2-3 weeks) in residence


Recommended skills

Health Care
Professional Attitude
Medical Sales
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Job ID: req39899


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