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Product and Process Engineer III job in Chantilly at IDEMIA North America

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Product and Process Engineer III at IDEMIA North America

Product and Process Engineer III

IDEMIA North America Chantilly, VA Full-Time

IDEMIA is the global leader in identity and security. Our mission is to create a safe and simple future where identity verification is indisputable, and only you can assert your identity. We are a distributed company leveraging the latest technologies to deliver world-class products in the private and public sectors of finance, telecom, identity, security, retail, sports entertainment, commercial, government, and IoT. We use a variety of technologies and approaches to deliver quality product and services to government agencies and technology companies. IDEMIA is a made up of a group of 14,000 diverse people from different nationalities, speaking over 20 different languages. Together, our solutions impact the everyday lives of citizens and nations. In this ever-changing world, protecting your identity is paramount. Join the team that is ensuring one person- one identity.

The Product & Process Engineer will:

  • Develop final factory acceptance report to ensure that product development will respect all mass production requirements from the customer.

  • Support new product pilot production with R&D team and Factory Engineering team to collect and build a parameters package of this new production and ensure that this package is reliable.

  • Evaluate budget, wastes, restrictions, documentations, training, quality, and test requirements to push a Pilot Production into a Mass Production mode and potentially into a different production plant, the final customer.

  • Approve first mass production and give green light to complete and autonomous local production.

  • Support production / knowledge transfer from the Pilot site to another mass production site by training, procedures

  • Build and support investment cases by carrying out technical, economic and capacity studies. Confidently present these investment cases to management.

  • Carry out the acceptance or equipment qualification phases at the supplier and Idemia sites by anticipating, documenting and implementing the necessary tests and measurements within the constraints of costs, quality and time.

  • Coordinate equipment transfer projects between sites and/or suppliers by considering planning constraints

  • Visit suppliers and carry out the necessary tests to assess their business capabilities and the capabilities of potential new equipment.

  • Monitor the start of production of installed equipment to collect Key Production Indicators

  • Collect operational data and user recommendations about installed equipment to define and propose improvement solutions. Challenge users and management for the implementation of those proposed solutions.

  • Support the Level 3 Laser Expert by being trained at Level 2 Laser Expertise.

  • In the framework of tenders, propose optimized solutions in terms of equipment and associated services based on the experience, technical specifications, potential requests for quotation to suppliers and potential feasibility tests.

The Product & Process Engineer works:

  • In contact with internal customers (Idemia personalization and fulfillment service centers.

  • In close relationship with industrialization engineering teams (Global Ops-FR) and by soliciting internal departments (manufacturing engineering, R & D, etc.)

  • With equipment suppliers

  • Backup of for Laser personalization engineer

The scope of actions

  • For the Financial Institutions BU (31 Sites worldwide), all the processes present in a personalization center = counting, storage, electrical customization machines, graphic (embossing, thermal printing and inkjet or laser), matching, folding, enveloping, printing of documents, destruction of documents

Main Responsibilities


Proportion of time spent on each item (%)

Support technical issues as well as industrialization of new products or new equipment. Focus is given in Laser perso, packaging and equipment/product development


Compile and interpret data, drawing conclusions and recommendations. Help measure and identify the current machine throughputs and efficiencies within the operations, clearly defining the capabilities and suggesting improvement measures.

Challenge users in implementation of proposed solutions


Carry out technical, economical and capacity study to support investment cases. Challenge management and users for the installation and coordinate the implementation of corrective actions when appropriate.


Co-ordinate assigned equipment / support projects

Carrying out Acceptance/Qualification testing at suppliers and internal customer sites


Visiting equipment supplier for evaluation of new equipment / process (techno watch).


In order to fulfil equipment part of global tender, propose optimized equipment & related service solutions based on experience, detailed specifications, suppliers RFQ and eventually testing to meet client requirements.




Experience required

  • Experience in industry, workshop with automatized, fast throughput process is a must

  • Experience with project management methods is a must

  • Strong knowledge of engineering disciplines, systems and processes (mechanics, electronics, automation, machine shop, )

  • Experience with equipment testing and qualification would be a significant plus

  • Advanced experience using Excel


  • Mechanical, Engineering, Production Engineer, Industrial Engineer


+ + BA + 5-7 years of experience

  • MS Office

  • Basic 2D AutoCad, Inventor, Visio

  • Multi-lingual would be a plus

  • Knowledge in various types of printing, high speed mail equipment would be a plus

  • Plastic card processing/printing knowledge would be a plus

  • Experience with machine vision systems, sensors, actuators, conveyors, automated mechanisms

  • Background in electronics, networking, PLCs, microcontrollers, programming, barcode scanners and symbologies, serial communications also a plus

Skills / Aptitude

  • Supervisory experience preferred.

  • Aptitude for troubleshooting and solving problems

  • Identify resources to implement new technical solutions

  • Excellent communicator and able to present technical data to non-technical audience.

  • Project Management

  • Statistical process analysis

  • Focus on customer satisfaction

Requisition ID: 2022-4398

External Company URL: [ Link removed ] - Click here to apply to Product and Process Engineer III

Street: 4250 Pleasant Valley

Telecommute: No

Security Access Level: Access 3: Eligible to work in the U.S

Work Schedule: Core Business Hours

Recommended Skills

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