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Job Requirements of Business Analyst:
-
Employment Type:
Full-Time
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Location:
Mississippi, US (Onsite)
Do you meet the requirements for this job?
Business Analyst
Job Title: Business Analyst
No. Of Positions: 2
Roles and Responsibilities:
- Solid understanding of business processes.
- Create, manage, and maintain a backlog in JIRA to ensure business needs are adequately defined for product development.
- Respond to emerging roadmap and requirements, identifying logical solutions to meet them.
- Communicate your own ideas effectively.
- Work collaboratively with developers to achieve team delivery objectives.
- Deliver high-quality documents.
- Knowledge of U.S. healthcare IT is a plus.
Requirements:
- A bachelor's degree in software engineering, computer science, information technology, information systems, computer engineering, or similar.
- Minimum 6-10 years of demonstrable experience as an application support engineer for an enterprise-level software application.
- Strong technical support skills to respond swiftly to a variety of customer service issues.
- Excellent customer service skills to provide high-level assistance and customer care for application and database issues and general user support for the apps.
- Basic experience with .Net, MS-SQL; Azure is a big plus.
- Software developer/coding background is desired.
- Basic knowledge of server & network setup and hardware technical specifications.
- Experience using service management tools like JIRA and similar.
- ITSM/ITIL knowledge or experience is a plus.
- Healthcare domain knowledge is a big plus.
- Excellent verbal and written communication skills in English.
Why AaNeel?
- We are employee-friendly.
- Working days: Monday to Friday.
- Flexible work hours (Alternate 4 Shift Timings).
- Health insurance coverage.
- Training in healthcare domain and various technologies.
- Progressive and organic career growth path.
- Healthy, supportive, and encouraging work environment.
- Thrills and opportunities to contribute to live software products, impacting human lives.
- Opportunity to excel in the unique and evergreen industry domain and niche technologies.
- Be a part of a growing team.
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Recommended Skills
- Business Processes
- Business Requirements
- Communication
- Computer Engineering
- Customer Service
- Databases
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Job ID: iu0abn5
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