Lehigh Technical is seeking an IT Break Fix & Troubleshooting field tech in the San Mateo, CA area.
The Greater Seattle Area and surrounding suburbs (as far as 30-100 miles) is the field for this opportunity.
The Field Technician/Customer Service Engineer will provide break-fix troubleshooting and repair services to our customers.
' Installing, repairing and troubleshooting workstations, Printers, Scanners, Routers, & Switches
' Installing and repairing Servers
' Troubleshoot and installing in LAN-WAN environments
' Provide some desk side technical support for hardware and software
' Perform analysis to effectively identify potential problems to eliminate problems in the future
' Maintain requisite technical competence to support the hardware and software
' Install, move, add, and change hardware and related peripherals in accordance with the Change Management Process
' Taking appropriate actions to mitigate or eliminate hardware/software problems
' Perform applicable preventative maintenance, per OEM specifications
' Minimum 5 years of Information Technology Experience in the public sector with organizations undergoing major upgrades to software and systems is preferred
- Experience in a Banking and Financial Institution Environment a major plus.
- A+ Certification would be preferred
' Experience installing and repairing Servers
' Experience installing & troubleshooting LAN-WAN environments
' Experience installing and repairing & troubleshooting workstations, Printers, Scanners, Routers, & Switches
' Must be available to be on-call per schedule
' Must have excellent communications and customer service skills, and demonstrate leadership and creative thinking
' Must be able to travel throughout the state and outlying areas
' Must be able to work overtime when required
Nesco Resource is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status, or any other legally protected characteristics with respect to employment opportunities.
Troubleshooting (Problem Solving)
Complex Problem Solving