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Digital Team Lead at MassMutual

Digital Team Lead

MassMutual Boston, MA Full-Time
**The Opportunity**

Do you want to be part of a team that encourages your growth, supports your ambitions, and makes it a priority for you to reach your goals? Do you want to lead a team and empower people to be their best self and do their best work? Do you want to inspire and influence those around you to look beyond the status quo and dream big? Do you want to work in an organization that values collaboration, creative problem solving, and initiative while finding time to laugh together? Do you want to manage product vision while flexing your technical acumen? Do you want to launch new applications and find innovative ways to enhance existing ones? Do you want to help guide and deliver on strategy that enables thousands of MassMutual customers and financial professionals to thrive in a digital world? Yes? We should talk.

**The Team**

At MassMutual, we're passionate about helping millions of people find financial freedom and this passion has driven our approach to developing highly interactive experiences for our customers. The Digital Experience team, part of MassMutual's Enterprise Technology & Experience organization, designs, builds, and supports the company's digital assets for customers and financial professionals.

Digital Experience is composed of collaborative, diverse, cross-functional teams who like to have fun. We challenge each other and are energized to create innovative solutions that exceed the changing needs of our users. We are committed to including diverse perspectives and fostering an inclusive culture - it is foundational to how we work.

To help us achieve our mission, we are hiring Team Leads to help us take our customer and financial professional experiences to the next level.

**The Role and Your Impact**

As a Team Lead at MassMutual, you will have the opportunity to:

+ Establish product strategy and help drive its execution with a dedicated Agile squad

+ Influence senior leaders and other stakeholders - arriving at a shared vision leveraging data, research, conceptual designs and top notch communication skills

+ Exemplify leadership, agility, and resilience as priorities evolve;

+ Advance our continuing transformation by applying, promoting and contributing to Agile delivery methodologies

+ Inspire high performance; setting a positive tone and leading by example

+ Coach and develop a product-centric, cross-functional team of individual contributors

+ Helping your team identify and achieve their career goals;

+ Focus on your own professional growth with mentorship programs and dedicated development days

+ Practice a fearless yet thoughtful continuous improvement mindset

**The Qualifications**

An ideal candidate for this role will have:

+ 7+ year(s) working with end-user facing digital experiences

+ A passion for empowering and enabling cross-functional teams and collaborating with other teams across MassMutual to deliver high-quality customer experiences

+ Fluency in the art of communication; adapting style and content according to the audience for maximum efficacy

+ A curious mindset that looks to continually enhance and optimize the product vision using customer feedback and analytics

+ An understanding of the value of building a diverse team, and a commitment to championing Diversity, Equity and Inclusion

+ Authorized to work in the United States without sponsorship now or in the future?

**The Development Opportunities**

+ **Professional Development Days** - As an organization that prioritizes learning and growth, we are committed to providing resources and time for professional development. In addition to MassMutual's tuition reimbursement program and support for attending conferences, Digital Experience team members receive a week and a half each year to focus on their own learning and development.

+ **Career Progression** - We understand that you want opportunities for career progression and recognition for your growth and development. Our roles have a career progression framework that outlines the criteria and qualifications for promotion.

+ **Learning Communities** - Belong to a community where you engage in peer-to-peer learning. We have guilds, where you focus on best practices, the latest technology or leadership skills. We also have diversity, equity, and inclusion learning groups to further our inclusive culture that values our differences.

+ **Access to Mentors** - As part of DX, you will be paired with a mentor who cares about your development and helps you learn the skills to advance your career. In addition, you will be surrounded by smart, supportive teammates who value constant learning.

**The Culture**

"Live Mutual" is reflected across every aspect of MassMutual's organization, including its culture. Employees support and care for each other, just as they do the company's policyholders. They look out for one another's well-being, and are dedicated to candid communication, a forward-thinking mindset, and a non-negotiable commitment to diversity, equity, and inclusion. Here's what you can expect as a part of our team:

+ Work/Life Balance - We celebrate having a life outside of work. What happens in life shapes you as a human. We want to know the real you.

+ Focused one-on-one collaboration time with your manager

+ Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, Veteran and disability-focused Business Resource Groups

+ Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry-leading pay and benefits


_MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status._

_If you need an accommodation to complete the application process, please contact us ([ Email address blocked ] - Click here to apply to Digital Team Lead) and share the specifics of the assistance you need._

Recommended Skills

  • Adaptability
  • Agile Methodology
  • Agility
  • Business Process Improvement
  • Coaching And Mentoring
  • Communication
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