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Inbound Customer Service Representatives - Tucson, AZ at Afni, Inc.

Inbound Customer Service Representatives - Tucson, AZ

Afni, Inc. Tucson, AZ Full-Time
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Northwest Tucson - 5320 N La Cholla Blvd.

Guaranteed $14 per hour base pay + performance bonus. Our top agents earn over $15 per hour!

As an Inbound Call Center Customer Service Representative, you'll interact with cell phone customers to answer questions regarding their account and upsell/cross-sell products and services. You just need to enjoy building connections with and helping customers! In addition to your base pay we reward performance and quality with an extra $0.50 to $1.50 per hour. This team also offers nearly unlimited overtime opportunities where you can earn $20.50 per hour for some extra money.

Afni is a leading global customer service provider that's been around for more than 80 years. We have a fun team in Tucson, where you can make friends, do meaningful work and grow your career -- we love to promote from within!

What You'll Do

* All customer inquiries are inbound only.
* We don't make outbound cold calls or do telemarketing.
* Enjoy engaging with and helping customers with questions about their cellular phone service.

What You'll Get

* Full time. 40 hours per week schedule with overtime opportunities.
* Job stability. We've been doing this work in Tucson for over 20 years!
* Training. We'll teach you everything you need to be great!
* Great Paid time off. You'll get 10 days during your first year, plus 7 paid holidays!
* Benefits. Medical, dental & vision insurance with premiums partly paid by the company!
* College tuition reimbursement. Up to $5,250 annually!
* Teamwork. We believe in teamwork and having fun together while we work with frequent contests and recognition events!
* Career Growth. Gain some great experience to promote to higher roles -- most of our support and leadership staff started as Sales or Service agents!

Recommended skills

Customer Service
Operate Cash Register
Identify Customer Need
Resolve Customer Issue
Retention Management
Help Customer
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Job ID: 5000678499906

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