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IT Systems Consultant (Corridor Program Office) at City of Austin, TX

IT Systems Consultant (Corridor Program Office)

City of Austin, TX Austin, TX Full-Time
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Position Information

Position Information

Posting Title IT Systems Consultant (Corridor Program Office) Job Requisition Number COA087599 Position Number 116950 Job Type Full-Time Division Name Corridor Program Office Minimum Qualifications

Education and/or Equivalent Experience:

* Graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job plus four (4) years of related experience in a focused technology.
* Experience may substitute for education up to four (4) years
* Master's Degree in a related field may substitute for two (2) years of experience

Licenses or Certifications:

* None

Notes to Applicants

As part of the Program Controls Division, the IT Systems Consultant will work with Corridor Program Office (CPO) Management to effectively manage and deliver corridor mobility projects, and interface with CPO Division Leads, Project Managers, Partner Departments, Consultants, and Contractors.

The IT Systems Consultant will oversee the data and technology needs of the Corridor Program Office, as well as oversee the performance reporting for all efforts of CPO. In addition, the position will provide support for the continued development and implementation of CPO's Project Management Information Systems (PMIS), as well as design, build, implement and maintain custom applications that address business and technical needs. These needs include but are not limited to: data management, automated workflows, performance reporting and monitoring, process development and improvement, and training staff in Program-specific processes and protocols ensuring data quality and consistent delivery of projects across the program.

This position will also provide managers with planning and control information by assembling and analyzing data; identifying trends; and providing forecasts. This position is expected to be familiar with financial and business intelligence systems in order to perform ad-hoc reporting for budget planning and financial analysis for management review and use in decision making.

View a Video about the Austin Transportation Department by clicking here.

Working for the City of Austin provides a number health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. For more information on City of Austin Benefits click here!

Regarding your Application:

A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Please list your complete employment history (to include all job duties responsibilities and employment dates) on your online application. The application is an official document; incomplete applications will not be considered (e.g., "see resume" or "see Linked In Profile"). Resumes will not be used to qualify for the position and will not be used to recommend salary.


This position may require a skills assessment.

Close Job Posting:

Department may close the job posting at any time after 7 days.

90 Day Provision for Additional Vacancy: This posting may be used to fill other vacancies in other sections within the Division. Decisions on assigned section will be made at the time of hire based on business needs.

Office Location Notes:

Office location is subject to change based on department needs and programs.

PLEASE NOTE: Austin Transportation positions are not at 100% remote operation.

Video Conferencing Software Technology:

Austin Transportation Department uses the communication platform Microsoft Teams to conduct virtual interviews.

Pay Range

$38.78 - $50.42


Monday through Friday 8:00 a.m. to 5:00 p.m.

* Hours may vary depending on departmental needs and initiatives.

Job Close Date

12/05/2022 Type of Posting External Department Austin Transportation Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 5202 E. Ben White Blvd, Austin TX 78741 Preferred Qualifications

Preferred Experience:

* Legacy and other tools - Experience in ESRI ArcGIS, business intelligence tools, FME, Azure and Microsoft Power Apps, project management information systems (PMIS), as well as experience and the ability to orchestrate the multiple systems to provide holistic solution that enhances program delivery and reporting in combination with City legacy systems such as eCAPRIS, Microstrategy, Data Warehouse.
* Data Management and Analysis - Ability and experience to: identify, extract, organize, manage and interpret data from systems/tools; organize and manage data flows into scalable database; look at data from the micro to the macro level to perform trend analysis.
* Data Visualizations - Experience to create reports, interactive BI dashboards and GIS maps that daylight various program and project data such that users can interpret and draw conclusions to make informed decisions, for use in grant applications and interdepartmental coordination efforts.
* PMIS or Automated Workflows - Experience in design, implementation and integration of complex system technologies, to include workflow configuration, testing, documentation, administration, monitoring, troubleshooting and maintaining the various systems and tools.
* Communication - Experience coordinating across multiple initiatives with diverse user groups, which includes ability to think, listen and communicate on both a technical level as well as personable level to accomplish objectives.
* Training - Experience and skill in training users on the various tools and systems.

Duties, Functions and Responsibilities

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

1. Implement and integrate highly complex business systems including the design and architecture of system interfaces, configuration management, documentation, administration, monitoring, troubleshooting and maintain detailed plans for systems disaster recovery and testing

2. Plan and forecast budget needs for new hardware and software including the retirement of existing systems

3. Make independent decisions with significant impact for procurement of technical solutions in their focus area

4. Test, install and/or upgrade, and implement new software and/or hardware and releases

5. Develop and/or implement and ensure the compliance of IT policies, standards and procedures

6. Provide solution based cost analysis

7. Consult on projects or lead project management of enterprise storage, systems implementations and development

8. Assist project teams in planning, designing, evaluating, procuring and delivering software and/or hardware purchases ensuring specification compliance

9. Communicate and make presentations to the City's technical departmental representatives and department business managers

10. Research and analyze the technology market and vendor products to determine the strategy that best meet the IT business needs

Responsibilities- Supervision and/or Leadership Exercised:

* May provide leadership, work assignments, evaluation, training, and guidance to others

Knowledge, Skills and Abilities

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

* Knowledge, at an expert level, in storage, email systems, directory services, and/or virtual systems
* Knowledge of application and operating systems
* Knowledge of industry and department best practices, requirements and policies and procedures
* Knowledge of system capacity planning
* Skill in mentoring and monitoring daily work activities of others
* Skill in selecting and using training/instructional methods and procedures
* Skill in documenting and maintaining complex application and process or configuration information
* Skill in installing and maintaining applications, operating systems, or equipment
* Skill in providing day-to-day system/application administration in support in a variety of work environments
* Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs
* Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals
* Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability
* Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding
* Ability to inspire, motivate, and influence others to achieve individual and collective goals
* Ability to make sound decisions in a timely manner that solve issues and stand the test of time
* Ability to recognize, plan, focus upon, and work toward what is most important or critical
* Ability to recognize strengths and areas for improvement in others and to provide opportunities, guidance, and encouragement to build skills and capacity
* Ability to recognize, manage, and resolve conflict efficiently and equitably
* Skill in facilitating meetings of diverse stakeholders
* Ability to see a broad view of an issue or challenge across typical organizational lines and beyond the present
* Ability to create, convey, and instill a unified vision and purpose
* Ability to see past the moment and adapt to a rapidly changing environment
* Ability to achieve organizational goals and objectives
* Ability to navigate relationships involving complex, emotional, and/or value-based issues in order to influence and achieve positive results
* Ability to define, analyze, and find solutions for difficult or complex problems
* Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts
* Ability to view the big picture
* Ability to quickly become familiar with emerging technologies
* Ability to identify trends as well as isolated events

Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA

City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call
(512) 974-3210
or TTY
(512) 974-2445

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).

* * The minimum qualifications for the IT Systems Consultant position are: Graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job plus four (4) years of related experience in a focused technology. Experience may substitute for education up to four (4) years. Master's Degree in a related field may substitute for two (2) years of experience. Do you meet these minimum qualifications?
* Yes
* No

* * Briefly describe how you meet the minimum qualifications and educational requirements.

(Open Ended Question)

* * Please describe your technical experience with network systems, industry software, programming languages and data sources such as: SharePoint, Power Apps, Power BI, project management information systems, Azure, SQL, Python, FME, or others.

(Open Ended Question)

* * Select the response that best describes your proficiency in creating dashboards and reports to assist in decision making by executives and upper management.
* None
* Basic, I have minimal experience
* Intermediate, I have some experience
* Expert, I have extensive experience, my reports and dashboards are currently in use by executives and upper management

* * Indicate your experience training non-technical users to understand and operate the technical applications you managed.
* None
* Less than 2 years
* 2 to less than 5 years
* More than 5 years

* * Indicate your experience designing, building, and implementing custom applications that address business/technical issues.
* None
* Less than 2 years
* 2 to less than 5 years
* More than 5 years

* * How many years of experience do you have managing data quality, and data relationships between various databases and systems?
* None
* Less than 2 years
* 2 to less than 5 years
* More than 5 years

* * What best describes your experience level interpreting data and communicating technical information to diverse audiences with opposing views of success?
* None
* Basic, I have minimal experience.
* Intermediate, I have some experience.
* Expert, I have extensive experience, executives and upper management often rely on my explanation and input to make decisions.

* * All applicants applying for this job posting should submit a complete application; resumes submitted should mirror the completed application. Starting salary for the top candidate (s) will only be based on overall relevant experience from your employment application, not the resume or cover letter. Your application will be considered incomplete if your application and resume do not mirror and if your application states "see resume". Do you understand these statements?
* Yes
* No

Optional & Required Documents

Required Documents

* Cover Letter
* Resume

Optional Documents

Recommended Skills

  • Provide Technical Assistance
  • Software Development
  • Software Development Life Cycle
  • Systems Design
  • Systems Analysis
  • Requirements Analysis
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