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Senior Process Analyst job in Arkansas City at Gainwell

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Senior Process Analyst at Gainwell

Senior Process Analyst

Gainwell Arkansas City, AR Full Time

Senior Process Analyst

Analyzes, plans and implements moderately complex operational process improvement needs to improve infrastructure and streamline current business processes. Assists in the development of process improvement policies and infrastructure. Manages the collection, analyses and documentation, and redesign of a single client's business processes and requirements.

Job Description

Analyzes, plans and implements moderately complex operational process improvement needs to improve infrastructure and streamline current business processes. Assists in the development of process improvement policies and infrastructure. Manages the collection, analyses and documentation, and redesign of a single client's business processes and requirements.

Essential Job Functions

  • Analyzes, plans and implements moderately complex operational process improvement needs. Supports long-term planning sessions with a single client to improve business processes, generally involving use and improvement of information systems and goals.
  • Identifies process improvement needs and communicates issues to authorized personnel to ensure that client and company needs are met in a timely manner.
  • Provides consultation on the use of moderately complex re-engineering techniques to improve process performance and product quality. Deploys plans from conception through closing on moderately complex aspects of re-engineering projects.
  • Develops moderately complex metrics that provide data for process management and indicators for future improvement opportunities. Collects data to identify root cause problems. Researches, recommends and approves processes to aid in the translation of business objectives into functional requirements and solution design.
  • Measures performance against process requirements, aligning improvement projects to close performance shortfalls.
  • Serves as an information solution liaison in a specific business unit or organization for process improvement, business processes and systems integration. Works in conjunction with business strategies program leaders to provide desired re-engineering practices and to ensure alignment of re-engineering initiatives to business objectives.
  • Surveys and analyzes best practices for techniques and processes. Supports pilot projects and internal case studies for trial usage improvement methods or approaches.
  • Works with management to align projects to strategy. Assesses the degree of risk impact, timeframe, and cost of re-engineering required to achieve the desired future state.
  • Acts as re-engineering consultant to other transformation teams in methods, techniques, and tools to ensure adherence to company guidelines.

Basic Qualifications

  • Bachelor's degree or equivalent combination of education and experience
  • Bachelor's degree in business administration, management, or related field preferred
  • Six or more years of organizational change consulting experience
  • Experience working with business re-engineering processes and the technology industry
  • Experience working with business processing models, Process Design, Requirements Management, and Project Management
  • Experience working with re-engineering tools, methods, and techniques

Other Qualifications

  • Good analytical and problem solving skills
  • Good communication skills
  • Good interpersonal skills to communicate with clients
  • Ability to work independently and as part of a team
  • Willingness to travel

Work Environment

  • Office environment
 

Recommended Skills

  • Business Process
  • Metrics
  • Business Process Improvement
  • Requirements Management
  • Best Practices
  • Complex Problem Solving
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Job ID: 792903000

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