A leader in the payments industry, Elavon provides end-to-end payment processing solutions and services to more than one million merchants around the world. Elavon is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Job Description

Sells products and services to existing and prospective customers in a centralized call center environment. Receives inbound sales calls. Discusses and assesses a wide range of personal financial needs and recommends and sells products or services that meet or exceed the customer's needs. Products include but are not limited to business and consumer deposit and credit products. Develops customer profiles for other products such as trust, investments, etc. and sends profile to appropriate product line support for follow-up sales calls. Interfaces with other sales staff and ensures referrals are responded to in a timely manner. May assist customer service unit during peak times ensuring a commitment to quality customer service.

Basic Qualifications

* High school diploma or equivalent
* Two to four years of sales experience, preferably in phone sales environment

Preferred Skills/Experience

* Thorough knowledge of retail financial products and services, rates, terms, fees and regulations
* Excellent selling and referral skills
* Proficient keyboard, 10-key, and computer navigation skills using a variety of software packages
* Good knowledge of systems and procedures
* Proven commitment to high quality customer service
* Strong time management skills to maximize the number of clients that can be assisted while maintaining a high level of customer service
* Strong verbal communication skills
* Excellent telephone and interpersonal skills
* May be required to obtain specific licenses for the sale of insurance, investment or other licensed products

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Learn how the way we work at U.S. Bank drives meaningful relationships with our customers and collaboration across the company.

Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

* Healthcare (medical, dental, vision)

* Basic term and optional term life insurance

* Short-term and long-term disability

* Pregnancy disability and parental leave

* 401(k) and employer-funded retirement plan

* Paid vacation (from two to five weeks depending on salary grade and tenure)

* Up to 11 paid holiday opportunities

* Adoption assistance

* Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company's status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, US Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401k contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - $24.86 - $27.35

This is an Elavon posting. Elavon is a part of the U.S. Bank family.