URL blocked - click to apply is a global leader in professional information services. Professionals in the areas of legal, business, tax, accounting, finance, audit, risk, compliance and health care rely on Wolters Kluwer's market leading information-enabled tools and software solutions to manage their business efficiently, deliver results to their clients, and succeed in an ever more dynamic world. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right.
Within Wolters Kluwer, URL blocked - click to apply contains our expert information services businesses that serve large corporations, small businesses and law firms specializing in incorporation and legal business compliance solutions and clearance and protection solutions for trademark and brand professionals.
Provide front-line consultative customer service as the initial point of contact for customer inquiries via phone and e-mail to customers such as law firms and corporations
Develop knowledge around customer goals, challenges, needs and requests utilizing an evolving product and industry knowledge to provide answers and initiate orders
Proactively manage the order process, probe for cross-selling opportunities and develop positive working relationships with customers and strategic partners nationwide
Develop and maintain knowledge of the department, company and industry as a whole
Develop the ability to promote additional CT offering to meet customer needs
Manage financial transactions
Participate in organization activities to meet or exceed company objectives while representing Wolters Kluwer within the industry
A minimum of one year of customer service experience; preferably consultative customer service experience working within the banking, insurance, hospitality, retail and/or legal industry
Bachelor's degree from an accredited college/university or equivalent work experience
Help us improve CareerBuilder by providing feedback about this job:
Report this job
Report this Job
Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to ourTrust and Site Security Team
Job ID: 19-20484 Madison WI
privacy and protection,
when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction.Learn more.
By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder
Terms and Conditions
for use of our website. To use our website, you must agree with the
Terms and Conditions
and both meet and comply with their provisions.