Responsible for providing retail services to customers of the Bank; achieving customer service goals as established in the Community Banking Division's annual operating plan; complying with operating policies and procedures established for the retail services function; communicating with appropriate personnel; responding to inquiries or requests for information; maintaining appropriate records and providing assigned reports.Basic Qualifications
•A high school diploma or equivalent.
•Proficient reading, writing, grammar, and mathematics skills
•Strong interpersonal and communication skills with a service orientation for both internal and external customers
•Knowledge of current banking regulations
•Moderate computer skills
•A working knowledge of bank operating policies and procedures which impact customer services
•A thorough knowledge of the features and benefits of all bank products and services
•Ability to exemplify the 4C's Values of JVB - Committed, Caring, Connected, Capable
•Visual and auditory skills and ability to stand, sit, stoop, reach and lift items weighing approximately 10 lbs.
•Knowledge of the art of the conversation
•A minimum of one (1) year of experience in related positions normally required.
- Bank Regulations
- Customer Service
- Hardworking And Dedicated