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Service Desk Associate job in Columbus at Robert Half

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Service Desk Associate at Robert Half

Service Desk Associate

Robert Half Columbus, OH Contractor
DOE
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Ref ID: 03410-0011840072

Classification: Help Desk Analyst I

Compensation: DOE

If you're looking for work as a Help Desk Analyst and want to work in an innovative and fast-paced work environment at a company in the Automotive industry, Robert Half Technology might have the job for you. We need a creative with a talent for solving both routine and unique problems. This is a position that will support local and field users as a highly visible role that has a positive impact on both the department and the company. This Help Desk Analyst role is located in the Columbus, Ohio area and is a long-term temporary opportunity.

What you get to do every day

- Provide IT support for operating systems, productivity software, and a variety of other applications used internally

- Resolve technical help tickets submitted via phone, email, and walk-ups

- Independently investigate and implement solutions to technical issues

- Diagnose recurring technical issues and implement solutions to address the root of the problems
- IT support ticketing system experience desired

- Firm grasp of basic networking concepts

- Knowledge of Mac OS

- Solid understanding of Microsoft

- Proficiency in Microsoft Windows 10

- Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity

- Practical knowledge in installing and configuring operating systems, networked and local printers, and business applications

- Demonstrated knowledge of user administration and bug fixing in a client server environment

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at

1.888.490.4429
. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit [ Link removed ] - Click here to apply to Service Desk Associate for more information.

© 2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

Recommended Skills

  • Operating Systems
  • Networking
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