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  • Charlotte, NC 28201

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Associate Technology Manager - Healthcare Technologies

Aramark • Charlotte, NC

Posted 8 days ago

Job Snapshot

Full-Time
Other Great Industries
Management

Job Competition

1

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Job Description

Overview:

About Aramark
Aramark (NYSE: ARMK) proudly serves Fortune 500 companies, world champion sports teams, state-of-the-art healthcare providers, the world’s leading educational institutions, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world. Our 270,000 team members deliver experiences that enrich and nourish millions of lives every day through innovative services in food, facilities management and uniforms. We operate our business with social responsibility, focusing on initiatives that support our diverse workforce, advance consumer health and wellness, protect our environment, and strengthen our communities. Aramark is recognized as one of the World’s Most Admired Companies by FORTUNE, as well as an employer of choice by the Human Rights Campaign and DiversityInc. Learn more atwww.aramark.com or connect with us onFacebook andTwitter.



Description:

About Healthcare Technologies

Aramark’s Healthcare Technologies business is one of the largest independent providers of healthcare technology management solutions in North America, providing tailored solutions for Clinical Equipment Optimization, IT Integration, Capital Planning and more. Through our world class Technology & Innovation Center in Charlotte, North Carolina, we underscore our commitment to providing customers with deep technical expertise and insight-driven innovation. Learn more about us by watching this video and visit us on the web.

Position Summary Serves as supervisor for technical service team assigned to them, and occasionally assists Senior Technology Manager in various aspects of on-site account management. Works closely with staff to manage day-to-day assignments and responsibilities such as scheduling, training, and maintenance. Serves as the direct-line of support between BMET, ISE, and LES technicians and the Technology Manager. Adheres to instructions and corporate policies, and demonstrates professionalism with integrity in all interactions with customers and staff.

Essential Functions

Leading People

  • Assists with hiring, placing and training technicians and other staff within the HCT management department, and administers coaching, delivers performance feedback and issues discipline to direct reports.
  • Establishes or ensures the establishment of work priorities and provides daily supervision and support to all assigned staff.
  • Implements human resources policies and procedures, including regular performance reviews and effective performance management, in a corporately responsible manner.
  • Responsible for ensuring all employees are adhering to the Global Code of Conduct and employee’s behaviors coincide with values and mission of Aramark.

Grow the Top Line

  • .Develops and maintains relationships with key department heads that fosters business growth, establishes regular communications and helps drive business outcomes.
  • Schedules and documents communication with client on a monthly basis, to include Client Business Reviews and Annual Business Reviews, which focus on contract execution and the accomplishments of Aramark.
  • Ensures the capability to meet client mandates and Aramark’s business model for delivering service agreement terms, quality, and regulatory and safety requirements.
  • Makes sound decisions, independently, to drive operational outcomes in compliance with Aramark standards.
  • Supervises the installation, troubleshooting, repair and calibration of clinical equipment.

Capture Cost & Prodcutivity

  • Assists with program in compliance with Aramark’s Quality Assessment, and the account scope of service per the contract.
  • Responsible for ensuring shop organization and branding meet Aramark safety and image standards.
  • Ensures compliance with all Joint Commission/DNV and OHSA regulations and other local, state, and federal government regulations.
  • Maintains departmental policy and procedure manuals ensuring 100% compliance with Aramark’s HCT business standards.
  • Implements Medical Equipment Management Plan (MEMP) changes updated or developed by Technology Manager.

Deliver Financial Commitments

  • Makes fiscally sound operational decisions to support the overall goals of the account.
  • Working knowledge of Aramark and hospital budgeting processes.
  • Complies with all Aramark and hospital reporting or approval processes.
  • Provides counsel to client regarding purchases of new capital equipment as assigned.
  • Seeks out new business opportunities for Aramark within assigned account, and delivers base business growth.



Qualifications:

Knowledge, Skills and Abilities

  • Excellent oral and written communication skills.
  • Knowledge of applicable trade areas.
  • Financial Analysis and Interpretation skills.
  • Management skills.
  • Listening skills.
  • Organizational skills.
  • Analytical Skills.
  • Intermediate computer skills (MS Word, Excel, Outlook required).
  • Results oriented.
  • Maturity, self-development, and integrity.
  • Ability to deal with high-stress/pressure situations.
  • Ability to manage complex customer situations.
  • The ability to read and understand information and ideas presented in writing.
  • Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Demonstrated leadership skills.
  • Intermediate knowledge of Computerized Medical Maintenance System (CMMS).
  • Intermediate CE-IT knowledge.

Education & Experience

  • Bachelor’s degree in electronic technology, engineering technology, or business and 3 years of experience in the repair and maintenance of medical equipment.

OR

  • Associate’s degree in electronic technology, engineering technology, or business and 5-7 years military training, or other experience in the repair and maintenance of medical equipment.

OR

  • 10+ years of military training, or other experience in the repair and maintenance of medical equipment
  • Active CHTM certification is preferred.

Equipment

  • Should have a working knowledge of computers, Microsoft Office, Outlook, and biomedical, laboratory, and imaging equipment

Travel & Other Requirements

  • Valid Driver’s License may be required.
  • Little to no travel required.



Aramark is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer – Minority/Female/Disability/Veteran

Job ID: 6877_190371
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