Looking for a meaningful
job where the work you do truly makes a difference in people’s lives every day?
Health Advocate in Plymouth Meeting is currently seeking Benefits Associates. A
Benefits Associate at Health Advocate plays an important role in providing
guidance and direction to our members regarding their benefit plans. If you
have previous customer service experience, this role may be a good fit for
applying your current knowledge and learning about health benefits to help
members and expand your career.
Health Advocate offers a
comprehensive training program to develop the knowledge you need to be
successful in assisting members.
We offer Great Benefits!
The benefits package for
this position includes very generous Paid Time Off (PTO), paid holiday policy,
tuition reimbursement and a 401(k) with a match. Health Advocate has an Onsite
fitness facility, yoga classes, Employee Assistance Program, wellness programs,
and employee activities to support employees with various goals.
Our Benefits Associates
are responsible for:
Interfacing with internal and
external resources to provide guidance and direction regarding benefit
plan options, cost factors and detailed benefit review
Answer incoming calls and
respond to benefit inquires
Place outbound follow-up calls
for issues that cannot be resolved during the initial call
Provide benefit information to
members, about questions and concerns about benefit options. Help members
compare and contrast benefits during open enrollment, or client new
hires, and members experiencing a change of status
High School Degree or GED required / Associate’s degree with major course work in business administration, liberal arts, public health, healthcare management, or a related field preferred
Minimum one year customer service, healthcare, or employee benefits experience
Basic knowledge of MS Word and Excel
Knowledge of the following is preferred:
Medicare A, B, MediGap, Supplement plans, Medicare Advantage, Medicare Part D plans
High deductible health plans including Health Reimbursement Accounts (HRAs) and Health Saving Accounts (HSAs)
Flex Spending Accounts (FSA), including limited FSAs
Coordination of benefits and which plan is primary - simple cases (commercial plans, Medicare plans)
Summary Plan Documents (SPDs) and Certificates of Coverage (COCs)
Government programs, resources and legislation and mandates including but not limited to Affordable Care Act, FMLA, Medicaid, CHIP
Group Health Plans (fully insured and self-insured)
Pharmacy benefits including injectable medications
Individual Health Plans and Marketplace/Exchanges plans
Help us improve CareerBuilder by providing feedback about this job:
Report this job
Report this Job
Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to ourTrust and Site Security Team
Job ID: 128585
privacy and protection,
when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction.Learn more.
By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder
Terms and Conditions
for use of our website. To use our website, you must agree with the
Terms and Conditions
and both meet and comply with their provisions.