Skip navigation
Unable to save this job. Please try again later.


Email this Job to Yourself or a Friend

To begin the application process, please enter your email address.

Company Contact Info

  • Salt Lake City, UT 84107
  • Kathy Jansen

Already have an account?

Sign in to apply with your saved resumes.

New to CareerBuilder?

Don't have an account? Continue as a guest!

Sorry, we cannot save or unsave this job right now.

Report this Job

Trust and Site Security Team.

Don't miss out on new jobs!

Get the latest IT Support Specialist I jobs in Salt Lake City, UT delivered directly to your inbox. You can unsubscribe at any time.

Saving Your Job Alert

Job Alert Saved!

Could not save Job Alert!

You have too many Job Alerts!

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.

Sign Up

or   Sign In Here
Password Must Contain
8 to 15 characters
1 uppercase letter
1 number or symbol
1 lowercase letter
Create an Account with CareerBuilder to save jobs & unlock these great features
See similar job titles and skills to help you make your next move
Upload a resume and become visible to Hiring Managers and Employers
Compare Salary Information to see where you stand amongst your peers
Easily Quick Apply to jobs with just one click!

Email Send Failed!

IT Support Specialist I

Kelly IT Resources • Salt Lake City, UT

Posted 2 months ago

Job Snapshot

Degree - 2 Year Degree
Other Great Industries
Information Technology

Job Description

IT Support Specialist I Location: Murray, Utah 84107 Duration: Direct Hire -Salary + Benefits IT Support Specialist will interact with students and staff through inbound calls, voicemail, and email to produce a stable, consistent, and dependable Service Desk. As a point of contact between the IT department, staff, and students, the IT Support Specialist will provide high-quality customer service and represent the company professionally at all times. Essential Functions: •Promptly answer requests for assistance from students and staff •Prepare for and participate in all scheduled training sessions •Provide timely follow up to any requests not resolved during the initial request for assistance  •Ensure accurate and precise data entry of all service desk contact into tracking system •Escalate and/or refer any requests for assistance that require action or expertise outside of the scope of the Service Desk •Provide assistance to and report to any other requests made by the IT Support Manager •Attend all work shifts promptly and completely  •Must be able to lift 15 lbs. Qualifications: •Ability to organize and handle multiple tasks •Attention to Detail •Introductory training in configuration of network hardware and computer systems •Analytical and problem-solving skills •Strong interpersonal skills •Technical proficiency  Qualifications Certifications Education: •Associate’s degree preferred or equivalent experience Experience: Minimum of 3 years of experience working with IT helpdesks or in other IT related positions, or equivalent educational experience •Microsoft Office and anti-virus software experience required Measures of Merit: TBD by supervisor within 90 days of hire based on Help Desk problem resolution percentage, problem response time, resolution satisfaction, support call times, and support area statistics (online vs. campus, staff calls, student calls, etc.).

Why Kelly®?

With Kelly, you’ll have direct connections to leading IT organizations in the best companies around the globe—offering you the chance to work on some of today’s most intriguing, innovative and high- visibility projects. In a field where change is the only constant, our connections and opportunities will help you take your career exactly where you want to go. We work with 95 of the Fortune 100™ companies, and more than 3,000 IT hiring managers turn to us each year to access the best talent: people like you.

Last year we found 8,000 opportunities for IT professionals. Let us help advance your career today.

About Kelly Services®

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter.

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law.

Job ID: US15TTKJ_BH1564809
Help us improve CareerBuilder by providing feedback about this job: Report this Job.
For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.
By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.
Don't miss out on new jobs like this
Get the latest jobs delivered to your inbox. Unsubscribe at any time.

Saving Your Job Alert

Job Alert Created

Well, this is embarrassing. We are having trouble saving your search. You can try again or come back at a later time.

Maximum Email Alerts

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.

More Jobs at Kelly IT Resources

View All Similar Jobs View All Similar Jobs