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Host/Hostess H-2 Erskine Village at Hacienda Fiesta

Host/Hostess H-2 Erskine Village

Hacienda Fiesta South Bend, IN Full-Time
Do you like to SMILE! Do you want to get paid to talk to people and make them HAPPY! Then you should apply for the HOST position. Your focus will be to greet the Guests and accommodate their needs. You will be part of a team with a common goal, BE GUEST OBSESSED! And don't forget to have FUN!

JOB DESCRIPTION:
* HAVE FUN!
* SMILE!
* Be a Team player!
* Make our Guests say "WOW…That was a fun, wacky, unexpected, unforgettable, experience!
* Provide a table in the Dining Room or Cantina
* Answer the phone
* Serve our Guests (and the Servers serving Guests) quickly and efficiently.
* "Read" the guest and deliver the experience they want on this visit
* Suggestive Sell Specials and Extras
* Sidework & Cleaning duties
* Maintain a Clean and Well-Stocked Area

ESSENTIAL JOB DUTIES:
* Regular and reliable attendance
* Must be able to be on your feet for extended periods of time.
* Must be able to lift up to 25 pounds.
* Greet and welcome guests as they arrive.
* Offer a Guest Obsessed farewell as they depart.
* Able to operate the POS system.
* Escort guests to their table, give them menus, and answer any questions.
* Answer incoming calls and address guest inquiries.
* Able to take orders, enter the POS, accurately bag the orders, and handle an efficient guest transaction.
* Give guests accurate wait time estimates.
* Clean and maintain sparkling clean restrooms and lobbies.
* Optimize seating at different tables to ensure even workload for servers/staff.

Recommended Skills

  • Greet Guests
  • Telephone Call Reception Management
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Job ID: 2174874032

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