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Company Contact Info
- Pomona, CA
- Brittany Rex
- Phone: 9095793654
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Manufacturing Customer Service Representative
Aerotek • Pomona, CA
Posted 1 month ago
- Answer a multi-line phone and distribute calls accordingly.
- Enters orders in ERP system through phone calls, emails, and faxes.
- Must confirm orders with customers and inform customers of order status.
- Puts together sales packets for potential customers and leads
- Must learn extensive product catalog to help assist customers with ordering questions
- Must keep a log of customer complaints.
- Assists in shared front office job functions such as filing away sales orders and pulling orders
- 3+ years of Customer Service experience in Manufacturing setting
- Experience with ERP system
- Experience processing orders from beginning to end
- Proficient with Microsoft Office including Word, Excel and Outlok
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.