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Customer Service Agent at SYKES

Customer Service Agent

SYKES Montgomery, AL Full Time
Job description

At SYKES, we help people one caring interaction at a time - that includes you! Join us as a Customer Service Agent to answer questions, process transactions and assist customers by phone at the Montgomery location! You'll shine in this role if you have strong listening skills and enjoy a challenging, fast-paced environment.

The SYKES Montgomery Recruiting Team is doing on-site interviewing. We are keeping your health and safety top-of-mind, during this time of the COVID-19 pandemic, by continuing to wear masks and social distancing.

Work with us and you'll enjoy:

• Full-Time Schedule (40 hours/week)

• $13.00/hour starting pay - increase to $15.00/hour after training

• Performance bonus (Earn $1.00/hour + in addition to base pay)

• Full benefits package including medical, dental, vision, life insurance and company matched 401(k)

• 100% Paid Training

• Tuition reimbursement program

Required qualifications, skills and experience

Apply with us, if you possess:

* A high school diploma or GED and are at least 18 years old

* Ability to type 25 wpm

* Strong communications skills (both written & verbal)

* Computer skill

* Previous experience in a customer service role (preferred, but not required)

* Able to work on-site at our Montgomery, AL location

About SYKES

SYKES Montgomery is part of a global company with more than 55,000 employees serving major brands you love. Every time we help people answer a question, solve a problem or find a solution we create a meaningful connection and job fulfillment. Our teams become friends and are part of our family. Answer the call! Apply now to start your journey to a new, exciting career with SYKES Montgomery!

EEO statement

EOE/Veteran/Disabled
 

Recommended Skills

  • Communication
  • Customer Service
  • Active Listening
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