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Assistant Manager, Patient Access job in Watertown at Watertown Regional Medical Center

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Assistant Manager, Patient Access at Watertown Regional Medical Center

Assistant Manager, Patient Access

Watertown Regional Medical Center Watertown, WI Full Time
Watertown Regional Medical Center

The Patient Access Assistant Manager is responsible for assisting the Patient Access Manager in overseeing the daily operation of the Hospital Registration Department (hospital scheduling, registration, and switchboard). The Patient Access Assistant Manager’s primary responsibility is to ensure registration staff welcome our patients as expected guests and to obtain complete and accurate demographic information for billing purposes.  Will also assist in the hiring and training of all registration associates. This position is responsible for scheduling all registration staff and in assisting  in writing of department policies & procedures. This position, in conjunction with the Patient Access Manager, is responsible for overseeing the monitoring program to ensure staff are fully utilizing our insurance eligibility software. Participates in departmental goal setting and coach’s staff to ensure goals are met and that the department’s various functions are operating in a cohesive manner. This individual performs in accordance with hospital standards and policies.

Full time, Day shift. 

Watertown Regional Medical Center offers a great work environment, competitive pay and benefits including health, dental, vision, 401K, life and disability insurance. Generous PTO plan. Employee discount in the Harvest/Dietary Department.  


Minimum of a High School diploma or equivalent required.  Associated degree preferred.

Minimum of 3 years of previous healthcare registration experience required.
Previous supervisory or management experience preferred.

Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.

LifePoint Health is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans’ status or any other basis protected by applicable federal, state or local law.

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Job ID: 7471-2312

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