Purpose or General Objective: To assist the store manager in operating a retail store within a given budget while meeting both production plan and monthly sales goals.

Job Duties:

* Continually support and work cooperatively as team players with all members of retail and upper management as well as all other departments within GICMH.
* Serve as positive, productive role model to all employees, participants and customers.
* Appropriate and professional verbal communication, appearance and actions.
* Comply with and enforce all agency policies and procedures.
* Provide a high level of customer service.
* Assist store manager in meeting or exceeding monthly production plan, as directed, while also ensuring all company quality and quantity standards are met.
* Assist store manager in all areas of human resources management, as directed.
* Recruit, hire and train to ensure you have a functional cohesive staff.
* Performance Appraisals.
* Maintaining updated associate and consumer files.
* Corrective Actions.

* Assist in completion of store staff work schedules, as directed by store manage.
* Review and respond to customer complaints in a professional manner.
* Ability to work flexible hours, including nights, weekends, and holidays as needed.

Physical Requirements:

* Ability to reach, bend, twist and lift up to 50 pounds on a regular basis.
* Must be comfortable handling new and used items including but not limited to: clothing, furniture, dishes, shoes, books, and other items.

You must have:

* Valid driver's license, reliable transportation, and acceptable driving record. This allows you to drive back and forth to trainings, make bank deposits, and get items from other stores as needed.
* Ability to reach, bend, twist, and lift up to 50 pounds on a regular basis.
* Minimum of 1 years management experience
* Minimum of 2 years sales experience
* High school diploma or GED