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Customer Service Specialist

Ultimate • Eden Prairie, MN

Posted 9 days ago

Job Snapshot

Full-Time
$14.00 - $15.00 /Hour
Insurance
Admin - Clerical, Customer Service, Entry Level
0

Applicant

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Job Description

We are looking to add a Customer Service Specialist to join our growing team! Fun culture with a work hard, play hard mentality!
Job Duties: 

- Provide exceptional  customer service using friendly and professional phone etiquette 
- Record customer information by obtaining and entering required data
- Ensure accurate information by restating and confirming customer data
- Maintain customer satisfaction by establishing rapport with customers and others in a position to meet customer' needs
- Resolve customer concerns by obtaining information from customer + calling customer back with information
- Keep customers informed by notifying customers of delays/rescheduling in a timely fashion
- Conduct follow-up outbound calls
- Contribute to team effort by accomplishing related results as needed

Pay: $14-$15/hour 
Monday-Friday , full time hours 

We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Job Requirements

Excellent communication skills, with a passion to connect with people from all backgrounds
Type at least 35 wpm
Ability to problem solve efficiently
Strong in multi-tasking
Organized
Patient and respectful
Attention to detail, and seeing things through to completion
Savvy with technology
Job ID: JO-1805-29396
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