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Company Contact Info
- Broomfield, CO
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Customer Service Representative
Manpower • Broomfield, CO
Posted 1 month ago
We are currently hiring multiple Customer Service Representatives to start immediately! You will be processing customer orders, responding to inquiries, and resolving issues and complaints with strong attention to detail for a global industrial parts manufacturing company. Perform full cycle activities such as providing information in response to inquiries about products and services, handling and resolving complaints and issues to the customer's satisfaction.
Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Minimum 1 year experience in customer service, sales, or other related fields
Wholesale, B2B, and/or construction related experience required
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
Must pass minimum keyboarding and WPM typing test with high accuracy