Icon hamburger
US
Customer Service in Eminence,Indiana
Apply to this job.
Think you're the perfect candidate?
Apply on company site
Thumsup

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.
Mfy51f64p045rxcflxv

Bilingual Customer Service Representative

Aerotek Indianapolis Full-Time
Apply on company site

Position: Bilingual CSR

Hours: M-F 11:00am-8:00pm

Pay: $17.53/hr

Training will be provided.

This Mortgage company is looking to add 3 Bilingual CSR's to their team.

Job Description:

1. Respond to inbound calls, emails, and voice mails following Standard Operating Procedures 2. Answers routine questions from the general public on FHA mortgage programs and HUD properties. 3. Utilizes prepared scripts with little or no deviation. 4. Enter accurate and detailed information in a Customer Relationship Management application summarizing caller contact data, data about the nature of the request and whether or not a referral was provided. 5. Warm transfers calls that are not in the Knowledge Base to the applicable Homeownership Center (HOC). 6. Performs miscellaneous job-related duties as assigned.

Qualifications:

Must have 1+ years of experience in customer service

Must have High School Diploma or GED




About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.



The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call Phone number blocked - click to apply or email Email blocked - click to apply .com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
 

Skills required

Customer Service
Operate Cash Register
Identify Customer Need
Resolve Customer Issue
Retention Management
Help Customer

Location

Salary Estimator

Based on Job Title, Location and Skills
$39K
Below Avg. Average Above Avg.

Career Path

See the next step in your career
Bilingual Customer Service Representative
Estimated Salary: $64K
Apply to this job.
Think you're the perfect candidate?
Apply on company site

Job ID: 6830156

CAREERBUILDER TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.

We know that a company’s success starts with its employees. We also know that an individual’s success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek’s people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees.

Since 1983, Aerotek has become a leader in recruiting and staffing services by building quality relationships that allow us to place quality people in quality jobs. With more than 230 non-franchised offices, Aerotek’s 6,000 internal employees serve more than 300,000 contract employees and 17,000 clients every year. To learn more, visit Aerotek.com.

View the full profile