Our Parts Counter Representatives assist both internal and external customers with solutions for their trucking needs. With opportunities from Entry Level to Experienced, this role is designed for a motivated and career-minded individual who wants the potential to earn more with the increase of knowledge and responsibility. #jxjobs
Essential Duties and Responsibilities:
Deliver exceptional customer service for our retail parts business.
Greet customers and assist in parts selection.
Answer questions, provide price quotes, inform of companion part requirements and specials in-person and over the phone.
Keep customers informed on status of special order and back-order parts. Receive, locate, bill and fulfill orders. Handle customer returns.
Deliver exceptional customer service to our Service department.
Assist mechanics with acquiring parts. Locate and secure parts from various vendors for shop jobs.
Help control and maintain inventory.
All other duties as assigned.
An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.
High School or equivalent
Previous customer service experience
Automotive or truck parts related experience a plus
Intermediate Computer skills
JX Enterprises, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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For nearly 50 years JX has remained dedicated to partnering with its customers to provide one-stop-shopping for the full array of sales, financing, leasing, rental, integrated parts support and service solutions for the transportation industry. Our commitment to our Associates and our customers is unparalleled.
Why? Because it has alwaysbeen about more than just trucks. At JX, we find solutions, create opportunities, serve our communities, and help our customers thrive. If that’s who you are, too, it’s time to learn more about how you can make a difference through a career at JX. With a deep commitment to our communities, our progressive JX University training programs, and a driven culture known for innovation, there has never been a better time to become a part of JX. Make the most of your talent and join our team today!
JX is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability