Icon hamburger
What job do you want?
Apply to this job.
Think you're the perfect candidate?
Apply on company site

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.

Helpdesk technician (night shift)

Collabera Charlotte
Apply on company site
Collabera is looking to fill a Helpdesk Technician opportunity with one of our clients in Charlotte, NC Position Details: Role: Helpdesk Technician Location : Charlotte, NC Duration: 3 Months + contract to hire The hours for this position will be 8:30 PM through 7:30 AM, Friday, Saturday, Sunday and Monday nights. Responsibilities: •This position has frequent contact with helpdesk customers, peers, and managers. •Provide quality telephone support for ISS hardware and software related issues, with a high degree of customer satisfaction and in a timely manner. •Perform research, resolve, and respond to highly complex questions in accordance with current standards. •Responsible for monitoring Batch Jobs, General Network Connectivity, Server Availability and creating Incidents for all failures. •Responsible for assisting the DevOps team by running and/or rerunning Batch Jobs in the Job Scheduling system, working with Production Objects to fix errors, and other Operational duties as trained and documented. •Assist the Helpdesk Lead Technician with analysis and reporting of the activities of the support processes. •Monitoring Production Systems, Networks and Job Scheduler.
Helpdesk, Desktop Support, customer service, Laptop, LAN/ WAN, Networking

Recommended skills

Serving (Food)
Server (Computer Science)
Wide Area Networks
Production Systems
Customer Service


CareerBuilder Estimated Salary

Based on Job Title, Location and Skills
Below Avg. Average Above Avg.

Career Path

See the next step in your career
Helpdesk technician (night shift)
Estimated Salary: $88K
Apply to this job.
Think you're the perfect candidate?
Apply on company site

Help us improve CareerBuilder by providing feedback about this job: Report this job

Report this Job

Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to our Trust and Site Security Team

Job ID: 5514HDTNC


For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.