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OFFICE COORDINATOR

Doctors Hospital Laredo Full-Time
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JOB SUMMARY:

Reports to the Practice Administrator/Manager, the Office Coordinator (OC) is responsible for creating and maintaining a professional atmosphere in appearance, administrative processes and interpersonal exchanges. The Office Coordinator provides support to the Clinic/Practice Administrator to include: scheduling, tracking, reporting billing information to appropriate individuals.  The incumbent will be responsible for preparing, distributing timesheets to clinical staff.  The Office Coordinator will be responsible for clinical / office supplies.

DUTIES and RESPONSIBLITIES:

  • Maintains office and clinical inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
  • Responsible for coordinating and ensuring all patient billing items are processed from clinic to billing company as needed.
  • Ensures that schedules, calendars, handouts, memos, agendas, and handouts/correspondence are delivered to clinic staff on a timely basis.
  • Responsible for gathering, assembling, and finalizing information needed to prepare reports for the Practice Administrator. 
  • Accountable for the proper and timely distribution of timesheets and documents to Clinic Staff.
  • Receives and sorts mail for the Clinic and route to appropriate individuals. 
  • Participates in the Clinic’s based Quality Improvement process.
  • Assist with patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
  • Practices, endorses and provides customer service skills to patients, visitors, physicians, volunteers and staff.

  • Protects patients' rights by maintaining confidentiality of personal and financial information.
  • Maintains operations by following policies and procedures; reporting needed changes.
  • Contributes to team effort by accomplishing related results as needed.
  • Other duties as assigned.

Job Requirements
  • High School Diploma or GED equivalent required.Licenses & Certifications – None required
  • Experience – Minimum of five years of medical office experience required.
  • Essential Skills -  Knowledge of organizational policies, procedures and systems.  Knowledge of office management techniques and practices.  Knowledge of computer systems, programs and Medical Billing computer applications.  Skilled in the operation of office equipment.  Ability to establish priorities and coordinate work activities.  Able to Multi-task projects.
  • Essential Physical Requirements – Requires sitting and standing associated with a normal office environment.
  • Working Conditions – Normal medical office environment.  Occasional evening and weekend work.

 

Skills required

Time Management
Administration
Problem Solving
Book Travel
Coordinating Office Services
Office Management

Location

Salary Estimator

Based on Job Title, Location and Skills
$39K
Below Avg. Average Above Avg.

Career Path

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OFFICE COORDINATOR
Estimated Salary: $73K
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Job ID: 36024

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Doctors Hospital Is Committed To Service Excellence

There are 164 physicians on the medical staff with the hospital, 80 of whom are active staff. Our nursing staff draws upon years of clinical experience and is also associated with several area nursing programs.

Patient satisfaction is a top priority at Doctors Hospital. To show our commitment to patient satisfaction, Doctors Hospital has implemented a Service Excellence training program, developed by Health Management Consultants, Inc. The program supports the philosophy that there are many different ways of dealing with service excellence rather than only "one right way". The program emphasizes the concept that what works for one situation or employee may not work for another. Therefore, training encourages thinking and analyzing situations encountered so that the appropriate behavior or technique is applied. Every employee of the hospital, starting with the CEO and including all senior staff, are required to participate in a workshop.

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