US
0 suggestions are available, use up and down arrow to navigate them
You’re being taken to an external site to apply.
Enter your email below to receive job recommendations for similar positions.
Help Desk Specialist with Security Clearance
Conviso Inc
Fort Meade, MD (Onsite)
Full-Time
•Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware•Provide insight and support for agency-specific applications•Respond to and triage queries via email and over the phone•Enable and troubleshoot user accounts in multiple technical environments•Reset user password and provide BitLocker key recovery •Remotely install software and troubleshoot hardware and software issues•Provision user accounts; provide access to share drives, distribution lists, and group mailboxes•Update Tickets in ServiceNow with information from both end users, other support teams, and vendors•Have strong interpersonal communication skills•Hold U.S DoD Secret Clearance •3+ years of customer support experience•Education: Technical school•Certification: CompTIA Security+
Recommended Skills
- Bit Locker Drive Encryption
- Comp Tia Security+
- Customer Service
- Interpersonal Communications
- Problem Solving
- Servicenow
Help us improve CareerBuilder by providing feedback about this job:
Job ID: f7897cc5554c
CareerBuilder TIP
For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.
By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.