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Customer Service

Vaco Staffing Bloomington Full-Time
$15.00 - $19.00 / hour
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VACO Minneapolis is seeking customer service professionals for a full-time opportunity in a high-volume call center. If you have a dynamic personality with great communication skills and have at least 1 year of proven experience in call center, bank or retail setting, APPLY NOW!! This opportunity has a great compensation package (including bonuses based on performance and benefits).

POSITION SUMMARY
Representatives apply customer service and problem solving skills to provide the highest level of service. Attention to detail and appropriate business knowledge is utilized when placing an order, answering inbound phone lines, addressing emails, or providing follow up. Responsibilities may vary as directed by the Team Lead, Assistant Operations Manager, or based on the team responsibilities.

ESSENTIAL FUNCTIONS
* Ensure all appropriate business line procedures and guidelines are followed throughout the life of the order.
* Make outbound phone calls to vendors to obtain order placement, status updates, or provide additional information for appraisal orders.
* Take inbound phone calls from various phone queues, and answer vendors/clients questions and concerns.
* Provide prompt customer service to clients by acting on communications received and resolve issues within orders.
* Document all communications in Rels Valuation's internal order notes in a compliant manner with Operation's procedures.
* Ensure all escalations are handled through completion and the client is updated with resolution or status.

 

Skills required

Customer Service
Operate Cash Register
Identify Customer Need
Resolve Customer Issue
Retention Management
Help Customer

Location

Salary Details

Based on Job Title, Location and Skills
$17
Below Avg. Average Above Avg.

Career Path

See the next step in your career
Customer Service
$15.00 - $19.00 / hour
Estimated Salary: $64K
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Job ID: CUSTO04030

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Vaco Staffing is a division of the fastest growing recruiting firm in Nashville. Vaco Staffing is a customer-focused, premier provider of administrative, accounting and financial employment solutions. Our internal team is comprised of professionals with over 32 years combined experience in placement and staffing industries. Our strength is our ability to match talented and experienced professionals to the unique business needs of the client. Our team-based approach allows us to develop effective, customized solutions quickly and efficiently. We strive to build long-term relationships, and to provide higher quality service and produce better results. We provide contingent staffing as well as permanent placement in the following areas:



  • Office/ Administrative support
  • Staff Accountants
  • Accounts Payable and Accounts Receivable
  • Credit and Collections
  • Customer Service
  • Bookkeepers


    Vaco Staffing
    is a division of Vaco, LLC. Our sister divisions, Vaco Resources, Vaco Technology, Vaco Financial and Continuum Search provide highly skilled, seasoned professionals for finance, accounting, IT and executive search needs.


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