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Key Account Manager, Packaging Coatings

AkzoNobel Inc Strongsville Full-Time
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The Packaging Account Manager will manage and own the commercial relationships with customers in order to drive the top line profitability of the business. This to be achieved by managing existing sales effectively and identifying, developing & closing new sales drawn from a target list of sufficient scale to ensure success.

Owns and leads the sales processes (including CRM, IBP, pricing, forecasting, sales target tracking etc.) for the accounts, segment and region.


Key Accountabilities:

  • Drive new opportunities for AkzoNobel at existing and new customers by building an effective CRM based target list and using sales process steps to achieve new sales growth

  • Prudently manage current sales with customers

  • Deliver profitable growth in line with the mandate strategy for the business through development and implementation of both long term and short-term sales customer plans

  • Work closely with the segment, marketing and TS teams to address customer opportunities dressing customer needs

  • Collect, question and assimilate market and customer data to support market profiles with marketing team

  • Forecast business effectively using IBP tools, internal data and customer feedback

  • Communicate strategy to all internal stakeholders and seeks commitment for effective implementation of the strategy and ensure that relevant information reaches vital local department / function

  • Collaborates with technical services to deliver global TS strategy, to deliver appropriate service levels, collect market intelligence and quantify value delivered

  • Influence and inspire internal and external stakeholders to deliver professional quality service and a high level of performance

  • Partner with marketing to ensure alignment with business strategy and maximize overall benefit for the customer base


Bachelor Degree or equivalent desired

Good English skills

Broad / specialized Technical Knowledge of the industry / product base

Demonstrates capability to work in technical product environment with ability to sift through complex options and recommend viable solutions

Ability to interface with senior level executives

Ability to effectively present information and respond to questions both in person and on the phone

Demonstrate Influencing and negotiation skills

Product knowledge and customer process knowledge


  • Interpersonal effectiveness
  • Teamwork
  • Withstands pressure
  • Drive for results / results focus
  • Problem Solving / Decision making
  • Dealing with ambiguity

Skills required

Business Development
Customer Relationship Management
Resolve Customer Issue
Sales Management
Achieve Client Need


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Key Account Manager, Packaging Coatings
Business Development Manager (Management)
Estimated Salary: $100K
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Think you're the perfect candidate?
Apply on company site

Job ID: 190002W7


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At AkzoNobel, we believe we can only grow our business as fast as we grow our

That's why, if you join us, we'll give you the space to come
with ideas that will incrementally improve the performance of our company. These
will be recognized, discussed and, whenever appropriate, implemented. Together
with your colleagues, you'll be able to take our company and the world forward,
one step, every day.

To help you make this happen, we're committed to
investing in your future – with everything from challenging assignments to
excellent training and development opportunities, mentoring and, above all, the
chance to make a successful international career in our businesses across the

If you're up for the challenge, you can find out how on these

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