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Customer Service Representative

TalentBridge WDM, IA Contract to Hire
$14.00 - $15.00 / hour
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TalentBridge has several openings with one of our leading, Fortune 500 clients that offers a proven track record for growth and advancement. If you are someone looking to start a career, or just looking for a career change, apply today!

Job Description
  • Exciting opportunity to grow your financial services career and take it to the next level!
  • We are building out a team for our client for customer service agents.
  • This offers formal classroom training on the proprietary systems, with production coaching and mentoring.
  • Great opportunity to earn a competitive temporary contracting salary with the strong possibility of conversion to full time within this department or even within the company.
  • Participate in and support customer service department goals
  • Efficiently handle a variety of customer inquiries regarding home mortgages
  • Become a subject matter expert of mortgage banking processes, procedures, and internal and external resources
  • Actively identify, develop and execute best practices to better service their internal and external customers
  • Possess strong knowledge of all services to meet the needs of their customers (training)
  • Minimize call escalations by gaining their customer's trust and confidence
  • Prioritize quality and efficiency in resolving customer issues

Recommended skills

Customer Service
Operate Cash Register
Identify Customer Need
Resolve Customer Issue
Retention Management
Help Customer

Salary Details

This salary was provided in the Job Posting.
Hourly Salary

Career Path

See the next step in your career
Customer Service Representative
$14.00 - $15.00 / hour
Estimated Salary: $71K
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Job ID: 20-01591


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