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Customer Service in Santa Rosa,California
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Customer Support Representative

Kelly Services Napa Full-Time
sfOtherPay
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Kelly Service is Now Hiring Customer Service Representative Job Description: - Handles incoming calls (orders, inquiries, complaints, etc.); places outbound calls (regarding account status, complains, account collection, etc.) and directs calls for further problem resolution, if necessary. May be required to manage, guide, and motivate teams through the call process. - Strong communication skills; interacted with customers from diverse ethnic backgrounds responding to their needs in a sensitive, supportive way. - Capable of working in a fast-paced environment while maintain a professional manner. - Perform all general office duties in a timely and professional manner. - process orders, forms, applications and requests
Skills: - Excellent organizational skills and attention to detail is required. - Outstanding customer service and listening skills. - Ability to promote teamwork within the organization.

Skills required

Customer Service
Operate Cash Register
Identify Customer Need
Resolve Customer Issue
Retention Management
Help Customer

Location

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$57K
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Customer Support Representative
sfOtherPay
Estimated Salary: $64K
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Job ID: US147RIH_26767743

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It all began when William R. Kelly—founder of the temporary staffing industry—established Kelly Services® in 1946. The company's traditional expertise started with office services, call center, light industrial, and electronic assembly staffing. Through the years, we expanded our expertise and established a proven record of successfully matching job seekers to opportunities in disciplines such as science, engineering, law, education, healthcare, IT, and finance. As a Fortune 500® company, Kelly® has evolved into a global workforce solutions leader, making employment connections for nearly half a million people around the world every year. Since our founding, we have embodied the true spirit of social responsibility. Our character and values resonate through our culture. Inherently—through our core business focus—we seek to improve the quality of life for our employees, their families, and their communities, as well as society at large. We embrace the role we play and the value we contribute to society—whether ensuring equal opportunity to employment, promoting safer workplace conditions, advocating for healthcare reform, or adhering to sustainable business practices. Together with our employees and our customers, we will continue to work toward ensuring that our legacy will remain strong for generations to come. For more than 60 years, people have trusted Kelly Services to help them reach their career goals. We are your proven link to employment opportunities that will pave the way for a successful future. Whoever and wherever you are—and with the right skills and attitude—Kelly can help you find a job, expand your career, and build your future.

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