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Account Manager II job in Westminster at Epsilon

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Account Manager II at Epsilon

Account Manager II

Epsilon Westminster, CO Full Time

Company Description

Epsilon is the leader in outcome-based marketing. We enable marketing that’s built on proof, not promises. Through Epsilon PeopleCloud, the marketing platform for personalizing consumer journeys with performance transparency, Epsilon helps marketers anticipate, activate and prove measurable business outcomes. Powered by CORE ID®, the most accurate and stable identity management platform representing 200+ million people, Epsilon’s award-winning data and technology is rooted in privacy by design and underpinned by powerful AI. With more than 50 years of experience in personalization and performance working with the world’s top brands, agencies and publishers, Epsilon is a trusted partner leading CRM, digital media, loyalty and email programs. Positioned at the core of Publicis Groupe, Epsilon is a global company with over 8,000 employees in over 40 offices around the world. For more information, visit epsilon.com. Follow us on Twitter at @EpsilonMktg.

Job Description

Essential Functions:

• Ensures that the customer is satisfied with company projects and services. • Works closely with client to oversee day-to-day relationship. Provides products and service to customers in such a way to ensure 100% client retention and client reference-ability to aid in the sales effort. • Serves as an escalation point for the client to resolve any issues and is the communication channel for internal support teams to handle any concerns with the client. • Quantifies and qualifies client needs and prospects. Cross sells/up sells opportunities, including identifying, developing and closing business deals. • Ensures that schedules and budgets are met according to contractual agreements. Works with client to cultivate future projects and qualify new opportunities. Develops plans to sell strategic products in assigned territory and assists R&D in the market analysis of potential products. • Consults with other team members, such as project management, product development, or customer support, to be sure mutual objectives are met. • Submits proposals and makes presentations. • Develops value propositions. • Develops deal terms and completes contract negotiation. Consults with Product Management to determine pricing and deal terms. • Creates/maintains both vertical and horizontal client contact relationships, at mid-level management and above. Obtains and maintains significant client communications. • May prepare account level (bottoms up) forecasting at a detailed level by product, by participants

Knowledge and Skill:

• Demonstrated consultative selling skills in client meetings (probes, listens, closes, etc.). • Able to sell cross-company solutions. • Excellent communications skills. • Able to develop strong relationships with internal team members in support and other business units. • Able to manage a book of accounts that are highly penetrated in our core products. • Able to present to client at executive level. • Strong communication and negotiation skills. • Able to identify and resolve client issues. • Able to negotiate and manage conflict and manage constructive customer concerns.

Leveling Differentiators:

Requires 2 years of related experience

Education:

Associate’s or bachelor’s degree preferred.

Job Complexity:

Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors. Exercises judgment within defined procedures and practices to determine appropriate action. Builds productive internal/external working relationships.

Normally receives general instructions on routine work, detailed instructions on new

Salary: $71,500

Qualifications

Additional Information

Great People, Deserve Great Benefits
We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.

Epsilon is an Equal Opportunity Employer.  Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories.

Epsilon will provide accommodations to applicants needing accommodations to complete the application process.

REF121760B

#LI-DF1

 

Recommended Skills

  • Scheduling
  • Market Analysis
  • Contract Negotiation
  • Consultative Selling
  • Product Management
  • New Product Development
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Job ID: PGMCCM-3017_REF121760B

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