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Call Center Customer Service Representative III

Kforce Finance and Accounting Irvine Contractor
Competitive
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RESPONSIBILITIES:

Kforce has a client in search of a Call Center Customer Service Representative III in Irvine, California (CA). Essential Functions:
  • Responsible for providing high quality telephone customer service to customers
  • Resolving customer inquiries, providing customers with account information, taking payments, reversing fee and finance charges as appropriate and per guidelines, researching customer problems that couldn't be resolved during initial contact, and assessing customer needs for other products and services and cross-selling other bank products
  • There are strict attendance policies
  • All calls will be monitored, and you will be coached based on those monitors

REQUIREMENTS:

  • Excellent customer service and communication skills
  • Ability to quickly gain knowledge
  • It is a professional environment, assigned products
  • Ability to solve problems rapidly
  • Good keyboard and PC skills using word processing and spreadsheet software
  • Effective sales and referral skills
  • Professional telephone demeanor
  • Call Center experience preferred
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Recommended skills

Selling Techniques
Customer Service
Communication
Sales
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Location

CareerBuilder Estimated Salary What is the Careerbuilder Estimated Salary? Only about 20% of the jobs in our search results contain salary information. When a job posting doesn’t include a salary, we estimate it by looking at similar jobs in the same industry in that location. It is not necessarily endorsed by the employer and actual compensation may vary based on your experience.

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What is the Careerbuilder Estimated Salary?

Only about 20% of the jobs in our search results contain salary information. When a job posting doesn’t include a salary, we estimate it by looking at similar jobs in the same industry in that location. It is not necessarily endorsed by the employer and actual compensation may vary based on your experience.
This estimation is based on Job title, Industry, Location and Skills
$38,136
Avg. Yearly Salary

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Call Center Customer Service Representative III
Competitive
Estimated Salary: $70K
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Job ID: FATVF1857678

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