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SAP CRM Business Analyst - Hybrid / Remote job in Orlando at Crown Equipment Corporation

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SAP CRM Business Analyst - Hybrid / Remote at Crown Equipment Corporation

SAP CRM Business Analyst - Hybrid / Remote

Crown Equipment Corporation Orlando, FL Full-Time

Business Analyst - CRM - Product Support

Location: New Bremen, OH, US, 45869



Company Description:

Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world’s largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.

Primary Responsibilities

  • Gather requirements from end users, facilitate business process discussions, and participate in solution design, documentation, configuration, testing, and end user support.
  • Assist in continuous improvement initiatives for processes, policies, and procedures through statistical analysis. Continually look for ways to drive SAP accounting best practices.
  • Work as a liaison and subject matter expert between SAP and business owners for quarterly system updates, root cause analysis, and solution recommendations.
  • Analyze business cases to measure adherence to standardized practices and data governance standards.

Qualifications

  • A minimum of 3 years related work experience required.
  • Bachelor’s degree in Computer Science, Management Information Systems, or related field is required.
  • Working knowledge of Cloud CRM processes is strongly preferred.
  • Knowledge in Marketing Cloud and/or Cloud Quoting solutions preferred.
  • Strong communication, computer and organizational skills are necessary.
  • Minimal travel required

Remote Work: Crown offers hybrid remote work for this position. A reasonable commute is necessary as some onsite work is required.

Work Authorization:

Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.


No agency calls please.

Compensation and Benefits:

Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

EO/AA Employer Minorities/Females/Protected Veterans/Disabled



Job Segment: ERP, Information Systems, SAP, Computer Science, Warehouse, Technology, Manufacturing

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Recommended Skills

  • Business Informatics
  • Business Process Improvement
  • Business Processes
  • Communication
  • Coordinating
  • Customer Relationship Management
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