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Company Contact Info
- Metairie, LA
- Brittany Acosta
- Phone: 5042496281
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Accounting Assistant 2
Aerotek • Metairie, LA
Posted 1 month ago
Summary: This company is seeking an Accounts Payable/Customer Service Representative to interact with internal and external customers via phone and email to provide them with information regarding invoice and payment status. The Accounts Payable/Customer Service Representative will handle and resolve customer complaints, reconcile high volume statements, conduct extensive research in system and coding vendor refund checks. A typical Accounts Payable/Customer Service Representative is responsible for determining the vendors issue, offer possible solutions and providing follow-up as needed. Job Responsibilities: Research vendor payment status in system, provide details of payment or request open invoices to be submitted for processing. Refer unresolved customer grievances to Supervisor or Manager for further investigation. Keep records of customer interactions, inquiries, complaints, and comments, as well as actions taken. Developing, maintaining and demonstrating a basic knowledge of current company policies and maintaining friendly interactions when handling customer requests.
Skills: Verbal and written communication skills, attention to detail, Accounts Payable/Customer Service skills and interpersonal skills. Ability to work independently and manage one's time. Ability to accurately document and record customer/client information. Previous experience with computer applications, such as MS Outlook or data entry software. SAP experience is a plus.
Education/Experience: High school diploma or GED. 1-2 years Accounts Payable experience required.
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email accommodation@aerotek .com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.