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Customer Support Analyst

Nigel Frank International US Boston Full-Time
$53,000.00/ year
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Job Location: Boston, MA

Job Title: Customer Support Analyst (SQL Focus)

Base Salary + Bonus Structure: $53K Base Salary + Bonus 7.5%

Summary:

My client located in Boston, MA is looking to bring on a Customer Support Analyst. SQL experience is required!!!!!

This is a full-time/permanent position with a competitive base salary + bonus and excellent benefits!!!

D2D:

  • Helpdesk/Technical Support
  • Troubleshooting tickets
  • Communication with customers on support issues
  • Ownership of critical technical issues
  • Logging all incidents, requests, problems
  • SQL experience required

Benefits:

  • Great Benefits (401k, Health Insurance, Free Dental, Vision, Commuter Benefits, Life Insurance)
  • Vacation pay
  • 4 weeks PTO
  • Promotions from within
  • Positive Office environment with a fun culture

Not a good fit??? Feel free to contact me directly for other opportunities at Phone number blocked - click to apply (Ext. 8993) or email: URL blocked - click to apply

 

Skills required

Reports
Analysis
Information Systems
Auditing
Interface
Process Improvements (Business)
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Job ID: KM052119

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Nigel Frank International is the global leader in Microsoft Dynamics recruitment with offices in New York, Newcastle, London and Singapore. We employ over 100 recruitment consultants worldwide focussing solely on Microsoft Dynamics recruitment.

At Nigel Frank we understand Microsoft Dynamics like no other recruitment agency having worked with the product suite since 2006. We recognise the specialist skills required to work in the channel and are experts in matching Dynamics professionals with positions that perfectly match their skill-sets.

As we are 100% focussed on Dynamics we do not have any of the distractions that plague generalist IT recruitment providers and you can be sure that we will keep a keen eye on the Dynamics market. Our annual Microsoft Dynamics Salary Survey has been globally acclaimed as the most in-depth analysis of the Dynamics market yet available.

Nigel Frank International provides both contract and permanent recruitment services. If you are looking to hire experienced Microsoft Dynamics professionals or if you are a Dynamics professional looking to find a new position  visit our website www.nigelfrank.com/us for the latest opportunities.

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