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Inside Sales Representative

Beacon Roofing Supply, Inc New York Full-Time
$93,593.00 (Careerbuilder est.)
Apply on company site

Inside Sales Representative

We are currently seeking an Inside Sales Representative in New Hyde Park, NY to help drive sales through the effective use of up-selling, competitive pricing and superior customer service that meets each customer’s unique set of delivery and installation requirements. Assist the Branch Manager in maintaining inventory levels via the purchasing and tracking of materials for resale.

The Responsibilities Include:

  • Provide excellent customer service using professional communication skills.
  • Set and authorize delivery dates based on knowledge of the Company’s production, delivery schedules and staffing levels.
  • Maintain customer relations through phone goodwill to existing customers.
  • Open and close the branch in the Branch Manager’s and Assistant Branch Manager’s absence.
  • Negotiates price levels to maintain competitive position in the marketplace.
  • Uses expert application, installation and product knowledge to up-sell the customer appropriately.
  • Possesses ability to overcome objections or concerns of potential customers by utilizing technical expertise.
  • Maintains and conveys all relevant competitive sales knowledge directly to the Branch Manager for dissemination to the Outside Sales Representatives.
  • Contacts potential customers and “zero account” customers to initiate the sales process.
  • Responsible for the balancing and processing of end of day sales reconciliation.
  • Tracks and reports on stock levels using the Mincron computer system.
  • Coordinates purchases of materials for re-sale through the Branch Manager to ensure duplicate orders are avoided.
  • Handles incoming customer complaints in a prompt and courteous manner; owns the problem until resolved, including the direction of delivery and warehouse personnel.
  • Responsible for the balancing and processing of end of day sales reconciliation.
  • Ensures accurate computer transactions.
  • Prepare and audit sales and margin reports for daily transactions.
  • Make recommendations and work closely with Branch Manager to correct unacceptable margin levels.
  • Attend all local and regional sales meetings as requested.
  • Participates in all training exercises, including role-plays to enhance sale capabilities.

The Ideal Candidate Will Have:

  • Preferably a BS in Marketing/Sales, Business.
  • Two years of Industry (or) Industry related experience in Commercial Roofing and Residential Roofing.
  • Two years prior outside roofing sales or Inside Sales experience (preferably in the building material distribution industry).
  • Must have experience in the building material distribution industry, particularly selling commercial roofing products, with demonstrated success in those products to a local contractor base.
  • Mincron operating system.   Ability to learn software package.
  • Knowledge of Microsoft Outlook, Internet, Word, and Excel.
  • Products: Residential & Commercial Roofing, Residential Siding and Windows (Vinyl & Wood).
  • Must posses the entrepreneur spirit, be self-motivated, and enthusiastic about our business.
  • Must have excellent customer service skills and attitude.
  • Must be detailed oriented and possess excellent organizational and time management skills.
  • Must be analytical and able to solve problems.
  • Must have good verbal and written communication skills.
  • Must be ethical and honest.
  • Must be dependable and have a current state issued driver’s license with a satisfactory driving record.
  • Must be legally entitled to work in the United States.
  • Must be able to pass a company required drug test.
  • Must be able to read, speak and write the English language to communicate with vendors, customers and other branch employees.

An Equal Opportunity Employer

URL blocked - click to apply

 

 

Recommended skills

Scheduling
Time Management
Customer Service
Selling Techniques
Sales
Balancing (Ledger/Billing)

Location

CareerBuilder Estimated Salary

This estimation is based on Job title, Industry, Location and Skills
$93,593
Avg. Yearly Salary

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Inside Sales Representative
$93,593.00 (Careerbuilder est.)
Estimated Salary: $89K
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Job ID: 1139-en_US

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