Ambassadors will sell memberships by professionally and enthusiastically presenting the club’s features, benefits, services, programs and fees to potential members in an honest, welcoming and service-oriented manner. They will focus on building relationships with prospective and new members through outreach activity to generate and nurture new membership leads. Ambassadors will participate in local and community events as representatives of VillaSport to raise public awareness of the club. Ambassadors will be highly visible and approachable in the club, proactively ready to greet, meet, or help a member at any time.
Skilled at providing memorable tours in a warm, helpful, friendly, low-pressure way
Sales skills with ability to connect and sell to potential members of all ages and backgrounds
Basic skills in MS Word and Excel, and at ease in learning and using new software (e.g., CSI, SharePoint)
Sales experience, including lead generation, lead nurturing and closing is a plus
Successful experience in five-star hospitality or customer service positions
Excellent written and verbal communication skills; great listening skills
Comfortable communicating to prospective and new members
Polished phone skills
Checklists and to-do lists are kept up to date, with assignments completed on a timely basis
Able to handle multiple and concurrent projects
Workplace is well-organized and neat
Able to work with minimal supervision; take initiative to get things done
Must have a flexible schedule with ability to work evenings, weekends and occasional overtime hours.
Positive outlook and demeanor
Genuine and sincere
True interest in helping others
Skilled at rapport and relationship building
High School diploma
College experience or degree is a plus, but not required
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Villa Sport Athletic Club and Spa offers exciting and fulfilling career opportunities for those who thrive in a fast-paced, energizing environment. Our resort-style clubs are where fitness, family and community all come together. As a growth company with ambitious expansion plans, Villa Sport is looking for talented and motivated people who can grow with us and deliver best-in-class customer service on a scale not seen in the industry. If you are a high-performing, outgoing, service-oriented individual looking for a chance to make a difference, you belong at Villa Sport. We offer a fantastic work environment, competitive wages, and a 401(k) plan with a generous company match of up to 4% of your compensation.