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  • Sarasota, FL 34232

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Customer Service Agent Bilingual - Call Center

Envera Systems • Sarasota, FL

Posted 5 days ago

Job Snapshot

Full-Time
Other Great Industries
Customer Service

Job Description

Bilingual Customer Service Agent Job Description

Purpose:

This position is responsible for processing customer transactions in a call center environment.

Role and Responsibilities:

The roles and responsibilities of the Customer Service Agent include:

Primary Responsibilities

  • Process phone

  • Process voicemails in a timely manner

  • Respond to email requests/tickets

  • Data Entry

  • Properly program credentials into our access management system

  • Process gate transactions when needed

  • Other duties as assigned by supervisor


Requirements

  • Bilingual
  • Ability to multitask

  • Effective written and verbal communication

  • Ability to prioritize tasks

  • Effective listening, typing skills and hearing capabilities

  • Ability to work independently

  • High School Diploma or Equivalent

  • Customer Service/Call Center Experience preferred

Job ID: 2170081
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