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  • Augusta, GA

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Field Service Technician

Apex Systems • Augusta, GA

Posted 1 month ago

Job Snapshot

Full-Time
Experience - 8 years
Degree - High School
Other Great Industries
Skilled Labor - Trades

Job Description

Field Service Technician (L2)       
 
TS/SCI REQUIRED 
 
General



Summary


 
Seeking candidates to support the US Army Intelligence and Security Command (INSCOM). Under the I2TS 3 task order, INSCOM ensures reliable, uninterrupted availability of Command, Control, Communications, Computers, and Information Management (C4IM) including: networks, hardware, software, engineering, and specialized tools at the point of customer need to support INSCOM's mission. INSCOM and its MSCs provide the enabling layer to connect the Army and its tactical formations to defense and national intelligence agencies via tactical networks. The ability to provide mission critical intelligence is dependent on the successful use of its information technology (IT) networks worldwide.
 
Principal Duties and Responsibilities:
 
An I2TS 3 Field Service Technician will:

  • Provide Tier I and II support at remote field and garrison sites
  • Perform server and desktop installation, basic cabling
  • Perform systems administration of desktop and server systems connected to local and wide area networks
  • Provide desktop system management involving account monitoring, security, operating system (OS) installation, and other local area system administration related functions
  • Be capable of running an entire remote site by themselves with demanding customers in austere or garrison locations
  • Maintain and load cryptographic device and keys
  • Perform troubleshooting, maintenance, and repair on many types of hardware and software
  • Provide advice and training to end users
  • Troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance
  • Set up administrator and service accounts and maintain system documentation

Skills / Experience:

  • Knowledge of the principles, methods, and techniques used in network administration and support
  • Knowledge of related hardware and software

Education



Required

  • High School Diploma/GED with 8 years of related experience, Associate’s Degree with 6 years of experience, or Bachelor’s Degree with 4 years of experience 

Required Certification(s):
 

  • Required Security Environment Certification: IAT level II Compliant Certification, such as a CompTIA Security+ CE or equivalent
  • Required Computing Environment certification: MTA 98-365 Windows Server Administrator Fundamentals 
  • DoD 8570.01-M IAT Level II Computing Environment (CE) Certification as determined by the Program Manager is required prior to support on contract

Security Clearance:

  • TS/SCI required

Additional:

  • Candidates must be willing and able to attain a CI Polygraph for certain positions as determined by the contract
  • Position may require lifting of objects (i.e. IT Hardware), reaching/bending/kneeling (i.e. plug in cables) and other moderately strenuous activity
  • Position may be required to support the mission


Education

High School Diploma/GED with 8 years of related experience, Associate’s Degree with 6 years of experience, or Bachelor’s Degree with 4 years of experience 



Qualifications

High School Diploma/GED with 8 years of related experience, Associate’s Degree with 6 years of experience, or Bachelor’s Degree with 4 years of experience

EEO Employer

Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at 844-463-6178

Job ID: 958021
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